Air Ticketing Agent - Full Time - Freshers

We are seeking an Air Ticketing Associate to join our team in Patna. This is a full-time position suitable for candidates with 0 to 1 year of experience and a minimum education of 10th grade.

As an Air Ticketing Associate, you will play a key role in providing exceptional service to customers by assisting them with flight bookings and ticketing.

Key Responsibilities:

1. **Customer Assistance**: Interact with clients to understand their travel needs. Provide them with accurate information regarding flight options and prices, ensuring a pleasant experience.

2. **Ticketing Operations**: Process flight bookings and issue tickets through various airline systems. Ensure all details are accurate and meet company standards.

3. **Problem Resolution**: Address customer inquiries and resolve any ticketing issues, including cancellations, changes, or refunds, in a timely manner.

4. **Record Keeping**: Maintain detailed records of ticket transactions and customer interactions to support efficient operations and reporting.

5. **Collaboration**: Work closely with team members and other departments to streamline the booking process and improve service quality.

Required Skills and Expectations:

Candidates should possess strong communication and interpersonal skills to effectively interact with clients. Attention to detail is crucial for accurately managing ticket information. Basic computer skills are essential for using booking software and managing data. A positive attitude and willingness to learn are vital in adapting to this fast-paced work environment.

• Experience

  0 - 1 Years

• No. of Openings

  67

• Education

  10th Pass

• Role

  Air Ticketing Associate

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  kolkata