Air Ticketing Agent (Freshers) Kolkata

Flyhie Aviation

0 - 1 Years
28 Openings
2.8 - 5.5 Lac/Yr
Posted today
Face-to-Face interview
North Kolkata

Key Skills

Air Ticketing Air Freight Air Cargo Air Hostess Air Pollution Control Air Ticketing Reservation

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Job Description

As an Air Ticketing Associate, you will play a crucial role in helping customers with their travel needs by booking air tickets and providing excellent service. This position is located in North Kolkata and is suitable for candidates with little to no experience in the field.

**Key Responsibilities:**

- **Ticket Booking:** Handle the booking process for air tickets, ensuring accuracy in travel details and pricing for customers.

- **Customer Assistance:** Provide information and assistance to customers regarding flight schedules, fares, and travel policies to enhance their experience.

- **Reservation Management:** Manage and confirm flight reservations, including modifications and cancellations as requested by customers.

- **Data Entry:** Accurately enter customer and flight information into the ticketing system to maintain up-to-date records.

- **Payment Processing:** Assist customers with payment transactions and ensure that all financial transactions are accurately recorded.

**Required Skills and Expectations:**

- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with customers and colleagues effectively.

- **Attention to Detail:** A keen eye for detail is critical, as accuracy is important in booking air tickets and managing customer information.

- **Customer Service Orientation:** A friendly and helpful attitude towards customers is expected, ensuring they feel valued and supported.

- **Basic Computer Skills:** Familiarity with basic computer operations and willingness to learn ticketing software is important for performing job functions efficiently.

- **Team Collaboration:** Ability to work well within a team environment and collaborate with colleagues to achieve common goals.

This is a full-time position requiring you to work from the office in North Kolkata, where you will interact with customers and other team members in a dynamic setting.