Air Ticketing Agent (Freshers) Kolkata

As an Air Ticketing Associate, you will play a crucial role in assisting customers with their travel needs by providing ticketing services. Your main responsibilities will include:

- **Booking Air Tickets**: Assist customers in booking flight tickets, ensuring accuracy in travel dates, destinations, and passenger details.

- **Customer Service**: Provide excellent customer support by answering queries related to ticketing, flight schedules, and travel policies.

- **Travel Documentation**: Help customers understand and prepare necessary travel documents, such as identification and visas, ensuring all details are complete before travel.

- **Issuing Tickets**: Process the issuance of air tickets and send confirmations to customers, checking that all details are correct and follow company policies.

- **Handling Cancellations and Refunds**: Manage cancellations and assist customers with the refund process, providing timely updates and resolving any issues that arise.

- **Maintaining Records**: Keep accurate records of bookings and transactions for reference and reporting, ensuring all information is up-to-date.

To succeed in this role, you should possess strong communication skills, both verbal and written, as you will be interacting with a diverse range of customers. Attention to detail is crucial, as accuracy in booking and documentation is essential. A team player attitude and a willingness to learn are important, particularly since this position is suited for candidates with 0 to 1 year of experience. Basic computer skills are necessary to handle ticketing software efficiently.

• Experience

  0 - 1 Years

• No. of Openings

  56

• Education

  10th Pass

• Role

  Air Ticketing Associate

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 36 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  PF, Food/Meals, One-way Cab