As an Air Ticketing Associate, you will play a crucial role in helping travelers plan and book their flights. This position is suitable for individuals who are detail-oriented and enjoy assisting customers.
Key Responsibilities:
- **Booking Flights**: You will help customers find and book the best flight options that fit their travel needs and budgets. This includes comparing different airlines and prices.
- **Processing Payments**: You will handle transactions by processing payments securely and accurately so that the customers’ bookings are confirmed successfully.
- **Providing Customer Support**: You will assist customers with inquiries related to their bookings, changes, or cancellations, ensuring they feel supported throughout the process.
- **Maintaining Records**: You will keep detailed and accurate records of bookings and transactions, which helps in tracking and managing customer requests effectively.
- **Staying Updated on Travel Regulations**: You will need to stay informed about travel rules and airline policies, as this knowledge helps in providing accurate information to customers.
Required Skills and Expectations:
You should have a high school diploma (12th pass) and preferably possess basic knowledge of air travel systems and practices. Strong communication skills are essential for effectively interacting with customers. Attention to detail is important to ensure accuracy in bookings and transactions. A willingness to learn and a good understanding of customer service principles are also expected. This position allows you to work from home, offering flexibility while meeting the demands of the airline ticketing process.
Experience
0 - 1 Years
No. of Openings
58
Education
12th Pass
Role
Air Ticketing Associate
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Home
Benefits include
PF, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata