Air Ticketing Executive Jobs For 10th Pass Freshers

Job Description

An Air Ticketing Associate (also known as a Ticketing Executive or Agent) is a customer service and sales professional responsible for assisting passengers with travel arrangements at an airport or travel agency. This role is essential for a smooth passenger experience, involving everything from initial booking to managing flight changes and documentation.

Key Responsibilities

Responsibilities typically center around customer interaction and accurate data management:

Booking and Sales: Book domestic and international flight tickets, issue new tickets, and process reissues, cancellations, and refunds using computerized reservation systems (GDS).

Customer Service: Provide information about flight schedules, fares, and availability, and assist passengers with inquiries, seat assignments, and baggage handling.

Documentation and Compliance: Verify passenger travel documents, such as passports and visas, to ensure compliance with security and airline regulations.

Problem Resolution: Address and resolve customer issues related to bookings, delays, or lost baggage, coordinating with other airport staff and airlines as needed.

Record Keeping: Maintain accurate records of all transactions and passenger details in the booking system.

Qualifications and Skills (2025 Outlook)

Employers seek candidates with a mix of soft and hard skills:

Education: A minimum of a 10+2 (high school diploma) is required, but a bachelor's degree or diploma in travel and tourism, hospitality, or aviation management is often preferred.

Experience: Freshers are often hired, with training provided, but prior experience in a customer-facing role or travel industry is an advantage.

Technical Skills: Proficiency in Global Distribution Systems (GDS) like Amadeus, Galileo, or Sabre is a strong requirement.

Soft Skills:

Excellent communication skills in English and Hindi (and often other regional languages).

Strong customer service orientation, patience, and a positive attitude.

Attention to detail and strong organizational skills for error-free documentation.

Ability to multitask and remain composed in a fast-paced airport environment.

Certifications: IATA-certified courses in air ticketing can significantly boost job prospects.

Salary Insights (India, 2025)

Salaries for Air Ticketing Associates in India vary by experience, location, and company:

Average Annual Salary: The typical range is approximately ₹ Lakhs to ₹ Lakhs per year.

Fresher Salaries: Entry-level positions for freshers often range from ₹ Lakhs to ₹ Lakhs annually.

Location Impact: In major cities like Kolkata, the average annual salary is around ₹ Lakhs, with entry-level positions averaging approximately ₹ Lakhs.

Experienced Professionals: Those with over 8 years of experience can earn an average salary of over ₹6 Lakhs per year.

Career growth opportunities include progressing to roles such as Senior Ticketing Executive, Reservation Supervisor, or Airport Duty Manager.
  • Experience

    0 - 1 Years

  • No. of Openings

    34

  • Education

    10th Pass

  • Role

    Air Ticketing Associate

  • Industry Type

    Aviation / Airline / Aerospace

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face interview location

    dumdum airport

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