As an Air Ticketing Associate, you will play a vital role in assisting customers with their flight bookings and ensuring a smooth ticketing process.
**Key Responsibilities:**
- **Customer Assistance:** Help customers understand their travel needs and provide information on flight options, prices, and schedules.
- **Ticket Reservations:** Process flight reservations using our booking system, ensuring accurate data entry and customer details.
- **Ticket Issuance:** Generate and issue electronic tickets after verifying payment and customer information to ensure proper documentation.
- **Problem Solving:** Address customer queries and resolve issues related to bookings, changes, or cancellations in a timely manner.
- **Sales Support:** Promote additional services and upgrades to enhance customer satisfaction and increase sales.
- **Record Maintenance:** Maintain accurate records of transactions and customer interactions for future reference and reporting.
**Required Skills and Expectations:**
Candidates should have basic computer skills, including familiarity with booking software and Microsoft Office applications. Good communication skills are essential for effectively interacting with customers, both in person and over the phone. Attention to detail is crucial to avoid errors in bookings and ticketing. A customer-oriented mindset is important for providing excellent service. The role is suitable for candidates with a minimum educational qualification of 10th grade and who are eager to learn about the travel industry. No prior experience is required, making this an ideal opportunity for recent school graduates.
Experience
0 - 1 Years
No. of Openings
37
Education
10th Pass
Role
Air Ticketing Associate
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata