We are looking for an Air Ticketing Associate to join our team in Bhubaneswar. This role is ideal for recent school graduates interested in starting a career in the travel industry. You will work from our office and be responsible for helping customers book air tickets and providing excellent service.
**Key Responsibilities:**
- **Ticket Booking:** Assist customers in finding and booking flight tickets based on their preferences, ensuring they receive the best possible options.
- **Customer Service:** Address customer inquiries and provide information about flight schedules, prices, and travel policies to ensure a smooth booking experience.
- **Data Entry:** Accurately enter booking details into the system, maintaining clear records to facilitate easy retrieval and review.
- **Problem Resolution:** Handle any issues related to bookings, cancellations, and changes, providing timely solutions to meet customer needs.
- **Follow-Up:** Reach out to customers after booking to confirm their details and offer assistance with any additional travel needs.
**Required Skills and Expectations:**
Candidates should have a minimum education level of 10th grade and ideally possess a keen interest in the travel sector. Good communication skills are essential, as you will interact with customers regularly. Basic computer skills are necessary for handling booking systems, and the ability to learn quickly is important in this fast-paced environment. A positive attitude and a willingness to assist others will contribute greatly to your success in this role. Candidates with prior experience in customer service or travel will have an advantage.