Freshers For Air Ticketing Executive - Asansol

As an Air Ticketing Executive, you will play a vital role in the travel industry by assisting customers with their flight bookings and travel inquiries. Your responsibilities will include:

- **Booking Air Tickets**: You will assist customers in selecting and booking flights that fit their travel plans. This involves understanding their needs and preferences to offer the best options available.

- **Providing Flight Information**: You will provide accurate information about flight schedules, prices, and availability. This ensures customers make informed decisions when booking their tickets.

- **Handling Customer Queries**: You will address any questions or concerns customers may have regarding their bookings, including changes, cancellations, and refunds.

- **Processing Payments**: You will manage the payment process for booked tickets, ensuring that all transactions are conducted smoothly and accurately.

- **Issuing Tickets**: After booking, you will be responsible for issuing tickets and sending them to customers promptly, ensuring they receive all necessary travel documents.

- **Maintaining Record**: You will keep accurate records of all bookings and transactions to ensure up-to-date information is available for future reference.

To succeed in this role, you should have:

- **Good communication skills**: Being able to clearly convey information to customers is essential.

- **Basic computer knowledge**: Familiarity with booking systems and office software will help streamline your tasks.

- **Attention to detail**: Ensuring accuracy in bookings and payments is crucial to avoid any customer issues.

- **Customer service orientation**: You should enjoy assisting and guiding customers, making their travel experience positive.

Ideally, you should be a proactive individual willing to learn and grow in the travel industry.

• Experience

  0 - 1 Years

• No. of Openings

  56

• Education

  10th Pass

• Role

  Air Ticketing Associate

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  KOLKATA