Hiring Freshers || Air Ticketing Executive

We are looking for an Air Ticketing Associate to join our team in Asansol. This is a full-time position suitable for candidates with 0 to 1 year of experience. As an Air Ticketing Executive, your primary responsibility will be to assist customers with airline bookings and queries.

**Key Responsibilities:**

- **Booking Air Tickets:** You will handle customer requests for flight bookings, ensuring accurate data entry and confirmation of tickets for various airlines.

- **Customer Service:** Provide excellent support to customers via phone or in-person, promptly addressing their queries related to flight schedules, fares, and services.

- **Payment Processing:** You will manage payment transactions securely and ensure that billing information is recorded correctly, providing receipts to customers as needed.

- **Travel Documentation:** Assist customers with essential travel documents such as e-tickets and itineraries, ensuring they understand their travel plans fully.

- **Coordination with Airlines:** Communicate effectively with airlines for any changes or issues regarding bookings, cancellations, or rebooking when required.

**Required Skills and Expectations:**

- **Basic Computer Skills:** Familiarity with basic software applications and the ability to navigate booking systems is essential.

- **Good Communication:** Strong verbal and written communication skills are important for interacting with customers and resolving their issues effectively.

- **Attention to Detail:** You should be detail-oriented to prevent errors in bookings and ensure customer satisfaction.

- **Team Player:** Work collaboratively with colleagues to meet departmental goals and share information effectively.

- **Adaptability:** Be open to learning and adapting to new systems and processes in a dynamic work environment.

• Experience

  0 - 1 Years

• No. of Openings

  45

• Education

  10th Pass

• Role

  Air Ticketing Associate

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  kolkata