Hiring Freshers || Air Ticketing Agent

Fly Careers

0 - 1 Years
30 Openings
2.8 - 6.5 Lac/Yr
Posted today
Face-to-Face interview
Gaya

Key Skills

Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills

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Job Description

As an Air Ticketing Associate, you will be responsible for assisting customers with their air travel needs. Your role is essential in ensuring that clients have a smooth and enjoyable booking experience.

Key Responsibilities:

- **Booking Tickets**: You will assist customers in booking their flight tickets, helping them select the best flights based on their requirements, preferences, and budget.

- **Customer Service**: Respond to customer inquiries promptly and provide accurate information about flight options, pricing, and any other relevant details to enhance customer satisfaction.

- **Handling Payments**: Process ticket payments securely and efficiently, ensuring that all transactions are completed correctly and providing receipts to customers.

- **Managing Changes**: Help customers modify or cancel their flight bookings as needed, ensuring that they understand any applicable fees or policies.

- **Maintaining Records**: Keep accurate records of all ticket sales and customer interactions to ensure smooth operations and for reference in future communications.

Required Skills and Expectations:

Candidates should have a minimum education of 10th pass. Strong communication skills are essential for effectively interacting with customers and colleagues. Attention to detail is crucial to ensure accurate bookings and transactions. Basic computer skills, including familiarity with booking software and the internet, are necessary. While prior experience is not required, a positive attitude and a willingness to learn will contribute to your success in this role. You should be comfortable working in an office environment and be able to handle customer inquiries efficiently.