Air Ticketing Agent - Full Time - Freshers

An Air Ticketing Associate is responsible for coordinating air travel arrangements for customers. This role involves booking flights, providing pricing information, and assisting travelers with any ticketing inquiries.

Key Responsibilities:

- **Flight Booking:** You will assist customers in booking air tickets, ensuring that all travel preferences are met, and confirming details such as dates and destinations.

- **Customer Support:** You are expected to respond to customer queries regarding ticket prices, flight schedules, and baggage policies, providing accurate information to ensure customer satisfaction.

- **Documentation:** You will handle ticketing documentation and ensure that all paperwork aligns with airline policies and regulations. This includes issuing and reissuing tickets as necessary.

- **Problem Resolution:** You should efficiently resolve any issues related to cancellations, refunds, or flight changes, working closely with airlines to find solutions that meet customer needs.

Required Skills and Expectations:

- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with customers and airline representatives effectively.

- **Attention to Detail:** You must be detail-oriented to ensure accurate booking and documentation of travel arrangements.

- **Basic Computer Skills:** Familiarity with computer systems and booking software is necessary for performing day-to-day tasks efficiently.

- **Interpersonal Skills:** Good interpersonal skills will help you build rapport with customers and handle inquiries professionally.

A willingness to learn and adapt in a fast-paced environment is important, making this role suitable for individuals with 0-1 years of experience who are looking to start their careers in the travel industry.

• Experience

  0 - 1 Years

• No. of Openings

  38

• Education

  10th Pass

• Role

  Air Ticketing Associate

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  KOLKATA