We are looking for a dedicated Air Ticketing Associate to join our team in Bhubaneswar. This is an excellent opportunity for someone who has just completed their education and is eager to begin a career in the travel industry.
Key Responsibilities:
- Booking Air Tickets: You will be responsible for making flight reservations for customers based on their travel needs, ensuring accuracy and efficiency in the booking process.
- Customer Assistance: Provide support to customers by answering queries and addressing concerns related to ticketing, flight schedules, and travel itineraries.
- Coordination with Airlines: Work closely with airline representatives to confirm bookings, amend changes, or resolve any issues that may arise during the booking process.
- Documentation Handling: Ensure all necessary travel documents are correctly processed and maintained, including flight vouchers and itineraries.
- Payment Processing: Assist in processing payments for flight bookings and managing transactions securely and accurately.
Required Skills and Expectations:
- Communication Skills: You should possess strong verbal and written communication skills to effectively interact with customers and team members.
- Attention to Detail: A keen eye for detail is essential to ensure that all bookings and documentation are accurate.
- Basic Computer Knowledge: Familiarity with computer systems and the ability to learn ticketing software quickly is important.
- Team Player: A positive attitude and a willingness to work collaboratively with others in a fast-paced environment are crucial.
- Customer Service Orientation: You should be passionate about assisting customers and providing them with a pleasant experience in their travel planning.
This role is a great starting point for anyone eager to grow a career in the airline industry.