Air Ticketing Agent || Freshers & Experienced

As an Air Ticketing Agent, you will play a vital role in helping customers plan their travels by booking airline tickets and providing excellent customer service. This position is perfect for individuals who are starting their careers in the travel industry.

**Key Responsibilities:**

- **Ticket Booking:** Assist customers in reserving and issuing airline tickets, ensuring they get the best options for their travel needs.

- **Customer Assistance:** Answer inquiries regarding flight schedules, fares, and other travel-related questions to provide a positive experience.

- **Problem Resolution:** Handle any booking issues or customer complaints effectively, ensuring satisfaction and smooth travel plans.

- **Documentation:** Maintain accurate records of transactions and customer interactions, which is crucial for tracking and reference.

- **Collaboration:** Work closely with team members and airline representatives to ensure a seamless ticketing process for customers.

**Required Skills and Expectations:**

- A minimum of a 12th-grade education, with a willingness to learn and grow in the travel industry.

- Strong communication skills, both verbal and written, are essential to interact effectively with customers and colleagues.

- Basic computer literacy, as you will be using booking software and handling email communication regularly.

- A keen attention to detail, which will help in accurately processing bookings and payments.

- A friendly and approachable attitude, as you will be representing the company and assisting customers in their travel journeys.

This role offers a unique opportunity to enter the travel industry, with a focus on customer service and ticketing logistics.

• Experience

  0 - 1 Years

• No. of Openings

  30

• Education

  12th Pass

• Role

  Air Ticketing Agent

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office