Freshers For Air Ticketing Agent - Kolkata

As an Air Ticketing Agent, you will play a vital role in assisting customers with their travel needs, including booking flights and providing important information. Your primary responsibility is to ensure that travelers have a smooth experience when purchasing air tickets.

Key Responsibilities:

- Customer Assistance: Interact with customers to understand their travel preferences, offering options based on their preferences and budget.

- Booking Flights: Use airline reservation systems to book flights accurately, ensuring that all details such as dates, times, and passenger information are correct.

- Issuing Tickets: Process ticket issuance and handle payments efficiently while ensuring compliance with airline policies.

- Providing Information: Offer travelers information on schedules, fares, baggage policies, and other travel-related queries.

- Handling Changes: Manage changes to existing bookings, including cancellations and rescheduling, while guiding customers through the process.

- Maintaining Records: Keep accurate records of bookings, cancellations, and customer interactions to ensure quality service and compliance with company policies.

Required Skills and Expectations:

- Communication Skills: Strong verbal and written communication skills are essential for effectively addressing customer needs and queries.

- Attention to Detail: A keen eye for detail is crucial when processing bookings and handling passenger information.

- Basic Computer Skills: Familiarity with computers and reservation systems will help in efficiently managing ticketing processes.

- Customer Service Orientation: A friendly and helpful attitude is important to enhance customer experience and satisfaction.

- Team Player: Being able to collaborate with team members and work in a fast-paced environment is paramount for success in this role.

• Experience

  0 - 1 Years

• No. of Openings

  66

• Education

  10th Pass

• Role

  Air Ticketing Agent

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 37 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab

• Face Interview Location

  KOLKATA