Hiring Freshers || Air Ticketing Agent

- key responsibilities:

1. handle ticket sales: as an air ticketing agent, you will be responsible for selling airline tickets to customers, both in-person and over the phone. this includes providing information on flight schedules, prices, and availability.

2. process reservations: you will be required to process reservations for customers, ensuring that all necessary details are accurately entered into the system. this includes booking seats, issuing tickets, and confirming flight details.

3. provide customer service: you will need to assist customers with any inquiries or issues they may have regarding their flights, bookings, or general travel information. this includes handling complaints and providing solutions in a professional manner.

4. coordinate with airlines: you will be responsible for liaising with airlines to ensure smooth travel arrangements for customers. this may involve coordinating flight schedules, making changes to bookings, and resolving any issues that may arise.

- required skills and expectations:

1. strong communication skills: you should have excellent communication skills to interact effectively with customers, airline staff, and other team members.

2. attention to detail: as an air ticketing agent, you must have a keen eye for detail to ensure accurate booking and reservation processing.

3. basic computer skills: you should be comfortable using computer systems and software to process reservations and tickets efficiently.

4. customer service orientation: a customer-focused approach is essential in this role to provide excellent service and ensure customer satisfaction.

5. ability to work in a fast-paced environment: you should be able to work efficiently under pressure and handle multiple tasks simultaneously in a busy office setting.

• Experience

  Fresher

• No. of Openings

  40

• Education

  10th Pass

• Role

  Air Ticketing Agent

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  dum dum airport