Air Ticketing Agent Jobs For Freshers - Kolkata

We are looking for a dedicated Air Ticketing Agent to join our team in Kolkata. This role is perfect for freshers seeking to start their career in the travel industry.

**Key Responsibilities:**

- **Booking Air Tickets:** Handle customer requests for air travel reservations, ensuring accurate booking of tickets according to their preferences and requirements.

- **Customer Service:** Provide excellent assistance and guidance to customers through the whole booking process, addressing any questions or concerns they may have.

- **Payment Processing:** Manage payments and ensure transactions are processed correctly for ticket purchases, following company policy.

- **Ticket Modifications:** Assist customers in changing or canceling flight bookings as necessary, ensuring they are aware of any applicable fees or policies.

- **Data Entry:** Maintain accurate records of bookings, customer information, and payments in the system to ensure up-to-date information is available.

**Required Skills and Expectations:**

- **Communication Skills:** Strong verbal and written communication skills are essential for interacting effectively with customers and colleagues.

- **Attention to Detail:** Accuracy is crucial in this role, especially when processing bookings and payments to avoid costly errors.

- **Basic Computer Skills:** Familiarity with computers and software applications is necessary for managing reservations and entering data.

- **Team Player:** Ability to work well in a team environment and collaborate with others to meet customer needs.

- **Positive Attitude:** A friendly and positive demeanor is important for creating a welcoming experience for customers.

This is a full-time position, and the role will be performed in an office setting, allowing for hands-on learning and growth in the travel industry.

• Experience

  0 - 1 Years

• No. of Openings

  45

• Education

  10th Pass

• Role

  Air Ticketing Agent

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  kolkata