Hiring Fresher - Air Ticketing Agent - Kalimpong

Key Responsibilities:

1. Process Ticket Sales: Handle inquiries and bookings for air travel tickets from customers.

- Assist customers in selecting the best flights, seat availability, and fare options.

2. Provide Customer Service: Address customer queries, resolve issues, and provide assistance related to air travel.

- Ensure customer satisfaction by offering reliable and accurate information on flight schedules, policies, and procedures.

3. Manage Reservations: Make, modify, and cancel flight reservations as per customer requests.

- Coordinate with airlines to secure the desired booking and ensure that reservations are accurately recorded.

4. Coordinate with Airlines: Communicate with airlines to check for flight availability, pricing, and make bookings.

- Collaborate with airline representatives to resolve issues related to bookings, refunds, and cancellations.

Required Skills and Expectations:

1. Good Communication Skills: Ability to effectively communicate with customers to understand their requirements and provide assistance.

2. Attention to Detail: Keen eye for detail to accurately process bookings, reservations, and other travel-related requests.

3. Basic Computer Skills: Proficient in using computer systems to access booking platforms, enter data, and manage reservations.

4. Customer Focus: Strong customer service orientation to ensure that customer queries and issues are promptly addressed and resolved.

5. Adaptability: Ability to work in a dynamic and fast-paced environment, handling multiple tasks simultaneously while maintaining professionalism.

• Experience

  0 - 1 Years

• No. of Openings

  30

• Education

  10th Pass

• Role

  Air Ticketing Agent

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  kolkata