Hiring Fresher - Air Ticketing Agent - Howrah

As an Air Ticketing Agent, you will play a crucial role in assisting customers with their travel needs and ensuring a smooth booking process.

**Key Responsibilities:**

- **Booking Flights:** Help customers find and book their flights based on their schedules and preferences, ensuring they have accurate information about timings and prices.

- **Handling Inquiries:** Answer questions from customers regarding flight details, policies, and travel packages, providing them with clear and helpful information.

- **Issuing Tickets:** Process and issue air tickets correctly and promptly, ensuring accuracy in passenger details and payment transactions.

- **Managing Reservations:** Modify or cancel existing bookings as required, following company policies and helping customers understand any fees involved.

- **Customer Support:** Provide excellent customer service by addressing complaints and resolving issues related to flight bookings effectively and courteously.

- **Record Keeping:** Maintain accurate records of bookings and transactions, ensuring all customer data is handled in compliance with privacy standards and company protocols.

**Required Skills and Expectations:**

- **Communication Skills:** Strong verbal and written communication skills are essential to effectively interact with customers and understand their needs.

- **Attention to Detail:** Ability to pay close attention to details ensures that bookings and transactions are accurate, minimizing errors in tickets issued.

- **Basic Computer Skills:** Familiarity with computer systems and booking software is important, as you will need to enter data and access various travel-related platforms.

- **Team Player:** You should be able to work well with colleagues, contributing positively to the team's overall performance.

- **Adaptability:** Willingness to work in a fast-paced environment and adjust to changing circumstances as customer needs evolve.

This role is ideal for candidates eager to start their careers in the travel industry while ensuring exceptional service to travelers.

• Experience

  0 - 1 Years

• No. of Openings

  55

• Education

  10th Pass

• Role

  Air Ticketing Agent

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  PF, ESI, Food/Meals, Accommodation

• Face Interview Location

  kolkata