Air Ticketing Agent Fresher

As an Air Ticketing Agent, you will play a crucial role in assisting customers with their travel needs. Your main duties will include the following:

- **Customer Service**: Provide friendly and efficient support to customers inquiring about flight options, prices, and schedules.

- **Ticket Booking**: Facilitate the booking process by checking flight availability and securing reservations for customers based on their travel preferences.

- **Fare Quotation**: Provide accurate fare information and details about travel packages, helping customers make informed decisions.

- **Cancellation and Modifications**: Assist customers in making changes to their existing bookings, including cancellations and rescheduling of flights.

- **Documentation**: Ensure all travel documents are correctly processed and issued to customers, following airline policies and procedures.

- **Problem Solving**: Address any issues that may arise during the booking process, providing solutions and support to ensure customer satisfaction.

To succeed in this role, you should have a strong understanding of the travel industry and good communication skills. A basic knowledge of computer systems is essential, as you will be working with booking software. Attention to detail is important to avoid booking errors, and you should be comfortable multitasking in a fast-paced environment. An eagerness to learn and adapt will greatly benefit you, especially if you have little prior experience. A positive attitude and a commitment to customer satisfaction are also key traits for this position.

• Experience

  0 - 1 Years

• No. of Openings

  43

• Education

  10th Pass

• Role

  Air Ticketing Agent

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab

• Face Interview Location

  kolkata