Hiring For 10th Pass Freshers - Air Ticketing Agent

Flyhie Aviation

0 - 1 Years
29 Openings
2.8 - 5.5 Lac/Yr
Posted today
Face-to-Face interview
Dumdum Kolkata

Key Skills

Air Ticketing Air Freight Air Pollution Control

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Job Description

As an Air Ticketing Agent, you will play a crucial role in ensuring travelers have a smooth experience booking their flights. This full-time position will be based in Dumdum and is suitable for individuals who have recently graduated or have minimal work experience.

**Key Responsibilities:**

- **Booking Flights:** You will assist customers by booking their air tickets based on their travel needs and preferences, ensuring that they have the best options available.

- **Customer Service:** Providing excellent customer service is vital. You will answer queries and address concerns about flights, schedules, and policies.

- **Processing Payments:** You will handle payment transactions securely and efficiently, ensuring that all bookings are confirmed and invoices are generated correctly.

- **Maintaining Records:** You will keep accurate records of tickets issued and customer interactions, helping to ensure smooth operations and customer follow-up.

- **Staying Updated:** It is essential to stay informed about airline policies, travel regulations, and fare changes to provide the most accurate information to customers.

**Required Skills and Expectations:**

- A minimum educational qualification of a 10th pass is required.

- Strong communication skills, both verbal and written, are essential for interacting effectively with customers and team members.

- Basic computer skills are necessary to operate booking systems and manage customer information efficiently.

- A detail-oriented approach is important for ensuring accuracy in bookings and transactions.

- A friendly, helpful attitude will enhance customer satisfaction and improve their overall experience.