Hiring Freshers || Air Ticketing Agent

Flyhie Aviation

Fresher
36 Openings
2.8 - 5.5 Lac/Yr
Posted today
Face-to-Face interview
Darjeeling

Key Skills

Airport Ticketing Airport Cargo

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Job Description

As an Air Ticketing Agent in Darjeeling, you will be responsible for assisting customers with flight bookings and providing exceptional service throughout the ticketing process.

**Key Responsibilities:**

- **Assist Customers:** Help customers with flight inquiries, providing information regarding available flights, schedules, and pricing to help them make informed decisions.

- **Book Tickets:** Process ticket bookings accurately using airline systems, ensuring all details (dates, times, passenger information) are correct.

- **Issue Tickets:** Prepare and issue electronic tickets to customers, ensuring they receive all necessary documentation for their travel.

- **Handle Payments:** Process payments for flight tickets, including handling various forms of payment and ensuring secure transactions.

- **Resolve Issues:** Address any issues or complaints related to bookings, providing solutions quickly and efficiently to maintain customer satisfaction.

- **Maintain Records:** Keep accurate records of ticket sales and transactions for reporting and auditing purposes.

- **Stay Updated:** Keep informed about airline policies, company procedures, and travel restrictions to provide accurate information to customers.

To be successful in this role, candidates should possess strong communication skills to effectively interact with customers, as well as attention to detail to avoid booking errors. Basic computer proficiency is essential for using booking software. A friendly demeanor and patience are important for handling customer inquiries, particularly during busy times. Freshers looking to start their career in the travel industry are encouraged to apply, as training will be provided.