Hiring Fresher - Air Ticketing Agent - Bhubaneswar

As an Air Ticketing Agent based in Bhubaneswar, your role will involve helping customers with their travel plans and ensuring they have a smooth booking experience.

Key Responsibilities:

- Booking Flights: Assist customers in selecting and booking the right flights based on their preferences and needs.

- Providing Information: Offer detailed information about flight schedules, fares, and travel requirements to help customers make informed decisions.

- Handling Reservations: Process and confirm flight reservations accurately to ensure customer satisfaction.

- Customer Support: Address questions and concerns from customers regarding their bookings, such as changes, cancellations, or special requests.

- Payment Processing: Manage payments for ticket bookings and ensure transactions are completed efficiently.

- Documentation: Maintain accurate records of bookings and customer interactions for future reference and reporting.

- Coordinating with Airlines: Liaise with airline representatives to resolve any issues related to bookings, luggage, or last-minute changes.

Required Skills and Expectations:

- Communication Skills: You must be able to communicate clearly, both verbally and in writing, to assist customers effectively.

- Customer Service Orientation: A passion for helping people and providing excellent service is essential for this role.

- Attention to Detail: You should have a keen eye for detail to ensure accurate bookings and documentation.

- Basic Computer Skills: Familiarity with computers and booking software will help you perform your tasks efficiently.

- Positive Attitude: A friendly and approachable personality will enhance the customer experience.

This position is ideal for individuals looking to start a career in the travel industry.

• Experience

  0 - 1 Years

• No. of Openings

  56

• Education

  10th Pass

• Role

  Air Ticketing Agent

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Age Limit

  18 - 34 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab

• Face Interview Location

  kolkata