As an Air Ticketing Agent based in Bhubaneswar, your role will involve helping customers with their travel plans and ensuring they have a smooth booking experience.
**Key Responsibilities:**
- **Booking Flights:** Assist customers in selecting and booking the right flights based on their preferences and needs.
- **Providing Information:** Offer detailed information about flight schedules, fares, and travel requirements to help customers make informed decisions.
- **Handling Reservations:** Process and confirm flight reservations accurately to ensure customer satisfaction.
- **Customer Support:** Address questions and concerns from customers regarding their bookings, such as changes, cancellations, or special requests.
- **Payment Processing:** Manage payments for ticket bookings and ensure transactions are completed efficiently.
- **Documentation:** Maintain accurate records of bookings and customer interactions for future reference and reporting.
- **Coordinating with Airlines:** Liaise with airline representatives to resolve any issues related to bookings, luggage, or last-minute changes.
**Required Skills and Expectations:**
- **Communication Skills:** You must be able to communicate clearly, both verbally and in writing, to assist customers effectively.
- **Customer Service Orientation:** A passion for helping people and providing excellent service is essential for this role.
- **Attention to Detail:** You should have a keen eye for detail to ensure accurate bookings and documentation.
- **Basic Computer Skills:** Familiarity with computers and booking software will help you perform your tasks efficiently.
- **Positive Attitude:** A friendly and approachable personality will enhance the customer experience.
This position is ideal for individuals looking to start a career in the travel industry.
Experience
0 - 1 Years
No. of Openings
56
Education
10th Pass
Role
Air Ticketing Agent
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 34 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata