We are looking for an enthusiastic Air Ticketing Agent to join our team in Bhubaneswar. This entry-level position is perfect for recent school graduates who are eager to start their career in the travel industry. The role involves assisting customers with flight bookings and inquiries.
Key Responsibilities:
- **Book Air Tickets:** Use computer systems to reserve and issue tickets for customers, ensuring accuracy in flight details and payment processing.
- **Customer Service:** Provide friendly and informative support to customers, answering their questions about flight schedules, fares, and destinations.
- **Manage Reservations:** Handle changes to bookings due to cancellations or schedule changes, ensuring a smooth experience for passengers.
- **Process Payments:** Collect payments for ticket bookings and provide receipts, ensuring all transactions are recorded correctly.
- **Maintain Records:** Keep accurate records of bookings and customer interactions, ensuring compliance with airline policies and