Hiring Freshers || Air Ticketing Agent

Flyhie Aviation

Fresher
30 Openings
2.5 - 5.0 Lac/Yr
Posted today
Face-to-Face interview
Berhampur

Key Skills

Air Ticketing Air Cargo Air Traffic Control Air Pollution Control

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Job Description

As an Air Ticketing Agent, you will play an essential role in helping customers book their flights and manage their travel plans. This position is suitable for freshers and requires candidates to have completed their 10th grade. The job is full-time and based in an office setting in Berhampur.

**Key Responsibilities:**

- **Booking Flights:** Assist customers in selecting and booking air tickets based on their travel needs and preferences, ensuring a smooth and efficient process.

- **Customer Service:** Provide excellent customer service by addressing inquiries, resolving issues, and ensuring a positive travel experience for all clients.

- **Processing Payments:** Handle payment transactions for ticket purchases, ensuring accuracy and security in processing customer payments.

- **Managing Documentation:** Prepare and manage necessary travel documents, including ticket confirmations and itineraries, for customers.

- **Updating Systems:** Maintain and update flight schedules and booking systems to ensure availability and accuracy of information for clients.

**Required Skills and Expectations:**

- **Communication Skills:** Must have excellent verbal and written communication skills to interact effectively with customers.

- **Attention to Detail:** Ability to pay close attention to details to ensure accuracy in bookings and documentation.

- **Problem-Solving Abilities:** Should be able to think critically and resolve customer issues quickly and efficiently.

- **Team Player:** Must be willing to work collaboratively with colleagues to provide the best service to customers.

- **Basic Computer Skills:** Familiarity with computers and booking systems is expected, along with a willingness to learn new software.