We are looking for a dedicated Air Ticketing Agent to join our team in Bankura. This role involves managing ticket bookings efficiently and providing excellent service to customers. The ideal candidate should be detail-oriented and have a passion for travel.
**Key Responsibilities:**
- **Manage Ticket Bookings:** Handle booking requests, cancellations, and changes while ensuring accuracy in all transactions.
- **Customer Support:** Respond to customer inquiries regarding ticket prices, availability, and travel options, providing them with timely and helpful information.
- **Coordinate with Airlines:** Work closely with airline representatives to ensure smooth ticketing operations and resolve any issues that may arise during the booking process.
- **Maintain Records:** Keep accurate records of all bookings and transactions, ensuring data is organized and up to date for reference.
- **Follow Company Procedures:** Adhere to company policies and guidelines related to ticketing and customer service to maintain high standards of operation.
**Required Skills and Expectations:**
- **Communication Skills:** The candidate should be able to communicate effectively with customers and team members, both in writing and verbally.
- **Attention to Detail:** Precision is essential in ticketing; candidates must check all information thoroughly to avoid errors.
- **Basic Computer Skills:** Familiarity with computer operations and travel booking software is necessary to perform daily tasks efficiently.
- **Team Player:** Ability to work well in a team environment, supporting colleagues and contributing to a positive workplace culture.
- **Enthusiasm for Travel:** A genuine interest in the travel industry and eagerness to learn about new destinations and ticketing processes.
Experience
0 - 1 Years
No. of Openings
45
Education
10th Pass
Role
Air Ticketing Agent
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 33 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab
Face Interview Location
Kolkata