Key Responsibilities:
1. Assisting passengers: Help passengers with check-in, boarding, and luggage handling to ensure a smooth travel experience.
2. Ensuring safety: Monitor and enforce safety regulations on the ground to maintain a secure airport environment for travelers.
3. Managing flight schedules: Coordinate with airline staff to ensure timely departures and arrivals of flights.
4. Customer service: Provide excellent customer service by addressing passenger inquiries and resolving any issues that may arise.
5. Baggage handling: Load and unload baggage from aircraft and transport it to the designated location.
6. Collaboration: Work closely with airline staff, security personnel, and other ground crew members to ensure efficient airport operations.
Required Skills and Expectations:
1. Good communication skills: Ability to communicate effectively with passengers and colleagues in a professional manner.
2. Attention to detail: Pay close attention to detail when handling luggage and coordinating flight schedules to avoid errors.
3. Physical fitness: Ability to lift heavy luggage and work on your feet for extended periods.
4. Team player: Willingness to collaborate with others to ensure smooth airport operations.
5. Flexibility: Be prepared to work in shifts, including weekends and holidays, to accommodate flight schedules.