As an Air Port Ground Staff, you will play a crucial role in ensuring a smooth travel experience for passengers. Your responsibilities will include:
- **Check-in Assistance**: Help passengers with the check-in process, ensuring they receive their boarding passes and baggage tags efficiently.
- **Baggage Handling**: Manage the loading and unloading of luggage, ensuring it is placed securely in the appropriate areas for smooth transport to and from the aircraft.
- **Customer Service**: Provide excellent service to travelers by answering queries, resolving issues, and guiding them through the airport procedures.
- **Security Checks**: Assist with the screening of passengers and baggage to maintain airport safety regulations.
- **Coordination with Airlines**: Communicate with airlines about flight schedules, delays, or cancellations to keep passengers informed.
- **Emergency Response**: Be prepared to assist in emergency situations, following set protocols to ensure passenger safety.
For this position, the ideal candidate should possess strong communication skills to interact effectively with travelers and team members. Attention to detail is essential for handling baggage and ensuring passenger safety. A positive attitude and willingness to work in a fast-paced environment are also important. Freshers are encouraged to apply, as on-the-job training will be provided. A minimum education level of 10th grade is required, and you should be ready to work full time from the office location in Siliguri.