Freshers For Airport Ground Staff - North 24 Parganas

Flyhie Aviation

0 - 1 Years
54 Openings
2.8 - 6.0 Lac/Yr
Posted today
Face-to-Face interview
North Dumdum, North 24 Parganas

Key Skills

Air Ticketing Air Freight Air Cargo Air Traffic Control Air Charter Operation Air Ticketing Reservation

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Job Description

As an Air Port Ground Staff member, you will play a crucial role in ensuring smooth operations at the airport. Your primary responsibilities will include:

- **Customer Service**: You will assist passengers with check-in, boarding, and inquiries, providing them with a friendly and welcoming experience.

- **Baggage Handling**: You will be responsible for managing luggage, ensuring it is loaded and unloaded from the aircraft efficiently and safely.

- **Safety and Security Checks**: You will conduct routine checks to ensure that all safety protocols are followed, keeping both passengers and staff secure.

- **Communication**: You will interact with various teams and departments, relaying important information regarding flights and any delays or changes.

- **Document Management**: You will ensure all necessary paperwork is processed correctly for each flight, including boarding passes and baggage claims.

To excel in this role, you are expected to have:

- **Communication Skills**: You should be able to communicate clearly and effectively with passengers and team members, both verbally and in writing.

- **Teamwork Orientation**: Being part of a team is important, so you should be able to collaborate with others and contribute positively to the work environment.

- **Attention to Detail**: You must be thorough and meticulous in your work to avoid errors, particularly when handling passenger information and baggage.

- **Problem-Solving Skills**: You should be able to address and resolve passenger issues or concerns quickly and effectively.

- **Flexibility**: You should be prepared to work in shifts, including weekends and holidays, as airport operations run 24/7.