position overview
we are looking for a professional and customer-focused air hostess (cabin crew) to ensure the safety, comfort, and satisfaction of passengers during flights. the role involves delivering exceptional in-flight service, managing passenger needs, and ensuring compliance with safety and security regulations. air hostesses represent the airline’s brand and play a key role in enhancing the passenger experience.
key responsibilities
welcome passengers on board and guide them to their seats.
conduct pre-flight safety checks and ensure cabin readiness.
demonstrate and explain safety procedures and emergency protocols.
provide in-flight service including meals, refreshments, and duty-free sales.
assist passengers with special needs, including children, elderly, and disabled travelers.
ensure passenger comfort and respond to inquiries politely and professionally.
handle in-flight emergencies calmly, including first aid and evacuation procedures.
maintain order in the cabin and ensure compliance with airline regulations.
collaborate with the flight crew to ensure smooth operations.
prepare reports on incidents, medical situations, or passenger issues.
required skills & qualifications
minimum high school diploma or equivalent; degree in hospitality, travel, or related field preferred.
excellent communication and interpersonal skills.
strong customer service orientation with a positive attitude.
ability to remain calm and professional in stressful or emergency situations.
proficiency in english (additional languages highly preferred).
physically fit with good health and ability to meet aviation medical standards.
professional appearance and grooming standards.
flexibility to work irregular hours, weekends, and long shifts.
preferred skills (nice to have)
previous experience in hospitality, customer service, or aviation.
knowledge of first aid and cpr certification.
multilingual ability for international routes.
sales experience (duty-free or hospitality sales).
Experience
0 - 6 Years
No. of Openings
70
Education
12th Pass, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Any Bachelor Degree, Post Graduate Diploma, Any Master Degree
Role
Air Hostess
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Mumbai