As an Air Hostess based in Dumdum, you will play a crucial role in ensuring a pleasant and safe experience for passengers during flights. You will be responsible for various tasks that enhance customer satisfaction and safety.
**Key Responsibilities:**
- **Welcoming Passengers:** Greet passengers as they board and exit the aircraft, creating a friendly atmosphere to start their journey positively.
- **Conducting Safety Demonstrations:** Explain safety protocols and emergency procedures to passengers before takeoff, ensuring they understand how to stay safe during the flight.
- **Serving Meals and Beverages:** Provide food and drink service to passengers, catering to their needs and preferences to enhance their in-flight experience.
- **Assisting Passengers:** Help passengers with any requests and address their concerns, ensuring comfort and satisfaction throughout the flight.
- **Maintaining Cabin Cleanliness:** Regularly check and tidy the cabin to ensure it is clean and organized, contributing to a pleasant environment.
**Required Skills and Expectations:**
To succeed in this role, you should have strong communication skills to interact effectively with passengers and crew. A friendly and approachable demeanor is important for building rapport with customers. You should be a team player, able to collaborate with colleagues for smooth operations. As a fresh graduate, enthusiasm and a willingness to learn are essential. Being well-groomed and adhering to uniform standards is expected, as you will represent the airline in a professional manner. Flexibility with working hours, including weekends and holidays, is necessary due to the nature of airline operations.