- Provide excellent customer service to passengers: As an air hostess, you will be responsible for ensuring the comfort and safety of passengers during flights. This includes assisting with boarding, serving meals and beverages, and addressing any passenger concerns or needs.
- Follow safety protocols and procedures: You will need to be familiar with emergency protocols and safety procedures to ensure the well-being of passengers in the event of an emergency situation.
- Maintain a clean and organized cabin: Keeping the aircraft cabin tidy and presentable is an essential part of the job to create a pleasant and comfortable environment for passengers.
- Communicate effectively with passengers and crew: Good communication skills are key as you will need to relay important information to passengers and work closely with the flight crew to ensure a smooth and successful flight.
- Remain calm under pressure: The ability to stay calm and composed in stressful situations is crucial, as air hostesses may need to deal with demanding passengers or emergency situations.
Required skills and expectations:
- Excellent interpersonal skills
- Ability to work in a fast-paced environment
- Good physical health and fitness
- Fluent in English (knowledge of additional languages is a plus)
- Willingness to work irregular hours, including weekends and holidays