roles & responsibilities
● analyze the applications of prospective students based on standard admission policies.
● interview students to understand their objectives and background.
● provide clarifications to student’s queries in a professional manner.
● follow-up with parents for any enquiries through direct meetings, live chat, phone calls
and emails.
● advice parents/students about the programs offered, admission procedure, eligibility
and costs involved.
● provide assistance with recruitment activities, student interviews, admission
publications, and information sessions.
● provide assistance to the parents to complete the enrolment forms.
● review all the students’ applications and refer to the account department for further
services on completion.
● timely inform parents about the courses offered and the tuition fees.
● arrange orientation programs, educational workshops and other programs for
parents/students.
● provide support to prepare admission related presentations and to host parents at
reception/front office.
● develop innovative communication strategies, recruitment strategies and enrolment
plans in coordination with senior management to attract and enroll more students.
● participate in all recruitment events, open houses, school fairs, information
sessions, exhibitions, school visits and off-campus events.
● maintain a database of student information, telephone logs and student feedback in
order to generate student reports for management whenever required.