- Monitors the performance of activated advertisements through virtual light account management services.
- Delivers prompt and effective service to sellers and merchants, ensuring proper escalation of any issues they may encounter.
- Maintains a consistently positive and professional demeanor, presenting the company in a favorable light and adeptly handling sensitive issues.
- Demonstrates strong time-management skills, working independently while utilizing departmental resources, policies, and procedures.
- Contributes to fostering a positive team environment, proactively assisting team members with challenging interactions when needed.