Accounts Receivable Associate

Individual

this position requires a nightshift 8:30 pm to 3:30 am ist.

this is a contractual position. payment will be monthly on an ad hoc basis.

role and responsibilities

● performance is measured against your response and resolution time to tickets/tasks are

handled within standards of 1-4 hour response time to customers and within 24 hour

resolution time of any tasks and tickets.

● ensure maximum customer happiness rating for your tasks and tickets by proactively

reaching out to customers with a phone call to manage expectations when delays are

experienced

● minimize accounts receivable percentage by securing revenue by following up with

customers regarding payment and resolving discrepancies

key responsibilities

● your responsibilities include, but are not limited to the following:

● accounts receivable; ensuring we are up to date with our collections. this involves

contacting clients through emails and phone calls to collect and process payments.

● perform customer welcome calls, complete customer billing profiles, and provide order

shipment updates.

● resolve billing & collections problems by clarifying the customer's complaint; determining

the cause of the problem; selecting and explaining the best solution to solve the problem;

expediting correction or adjustment; following up to ensure resolution.

● fulfill customer orders accurately and efficiently

● responding to billing inquiries from customers regarding invoices, billing disputes while

maintaining professionalism and great customer service.

● manage vendor and customer relations to orders

company name

2

● prioritizing and managing various deadlines

● any other activities, as assigned

qualifications and education requirements

● bachelor’s degree or higher in required area

● certification in accounting would be an asset

● 1-2 years of related accounts receivable experience

● strong collaboration skills: written and verbal communication, stakeholder management.

• Experience

  1 - 5 Years

• No. of Openings

  3

• Education

  Any Bachelor Degree

• Role

  Accounts Receivable Associate

• Industry Type

  Banking / Financial Services / Stock Broking

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office