Key Responsibilities
1. Sales and Revenue Generation
Full Sales Cycle Management: Manage the entire sales process, including prospecting, cold calling, networking, qualification, product demonstration, proposal development, negotiation, and closing deals.
Achieve Targets: Consistently meet or exceed monthly, quarterly, and annual sales quotas and revenue targets.
Upsell & Cross-Sell: Identify and present opportunities for existing clients to purchase additional products, upgrades, or services.
Forecasting: Accurately forecast individual sales productivity and maintain a robust sales pipeline within the CRM system.
2. Client Relationship Management
Main Point of Contact: Serve as the primary, high-level contact for client accounts, building strong, long-lasting, and mutually beneficial relationships.
Needs Assessment: Conduct thorough discovery calls to understand the client's business objectives, challenges, and specific needs.
Consultative Selling: Position the company's products/services as strategic solutions that address the client's core business problems.
Client Retention: Provide excellent post-sales support, conduct regular account reviews, and ensure customer satisfaction to maintain high retention rates.
3. Strategy and Reporting
Sales Strategy: Develop and execute detailed business and sales plans tailored to target market segments and individual accounts.
Collaboration: Coordinate with internal teams (., Sales Development, Product, Marketing, Legal, and Customer Success) to ensure a seamless client experience and project delivery.
Market Analysis: Stay current on industry trends, competitor activities, and product offerings to maintain a competitive advantage.
Reporting: Track all sales activities, client data, and account performance metrics in the CRM software (., Salesforce, HubSpot) and prepare regular reports for management.