key responsibilities
1. sales and revenue generation
full sales cycle management: manage the entire sales process, including prospecting, cold calling, networking, qualification, product demonstration, proposal development, negotiation, and closing deals.
achieve targets: consistently meet or exceed monthly, quarterly, and annual sales quotas and revenue targets.
upsell & cross-sell: identify and present opportunities for existing clients to purchase additional products, upgrades, or services.
forecasting: accurately forecast individual sales productivity and maintain a robust sales pipeline within the crm system.
2. client relationship management
main point of contact: serve as the primary, high-level contact for client accounts, building strong, long-lasting, and mutually beneficial relationships.
needs assessment: conduct thorough discovery calls to understand the client's business objectives, challenges, and specific needs.
consultative selling: position the company's products/services as strategic solutions that address the client's core business problems.
client retention: provide excellent post-sales support, conduct regular account reviews, and ensure customer satisfaction to maintain high retention rates.
3. strategy and reporting
sales strategy: develop and execute detailed business and sales plans tailored to target market segments and individual accounts.
collaboration: coordinate with internal teams (., sales development, product, marketing, legal, and customer success) to ensure a seamless client experience and project delivery.
market analysis: stay current on industry trends, competitor activities, and product offerings to maintain a competitive advantage.
reporting: track all sales activities, client data, and account performance metrics in the crm software (., salesforce, hubspot) and prepare regular reports for management.