Desk Executive Jobs in India

We are seeking a Front Desk Executive to manage the front office operations. This role is essential in creating a welcoming environment and ensuring smooth communication with visitors and team members.Key responsibilities include managing the front desk, handling visitor inquiries, and coordinating appointments. The executive will be responsible for maintaining an organized reception area and ensuring that all communication is managed efficiently. Proficiency in computer systems and portal management is crucial for this position, as it involves managing digital communication and documentation.The ideal candidate should possess strong computer skills and be comfortable working with various software and platforms. A polite demeanor and ability to work as part of a team are essential. This role requires the flexibility to adapt to shift schedules, as operational needs may vary throughout the day.Candidates should have completed at least the 10th grade and have up to 2 years of experience in a similar role. A positive attitude, attention to detail, and excellent communication skills are expected. This full-time position is based in Vadodara, India, with all work performed in the office environment.If you are organized, tech-savvy, and enjoy interacting with people, we invite you to apply for this rewarding opportunity.

We are looking for an enthusiastic Airport Information Desk Executive to provide exceptional customer service at our Patna airport location. This role requires a friendly and proactive individual to assist travelers and ensure a smooth airport experience.Key Responsibilities:1. Customer Assistance: Greet and assist passengers with their inquiries, providing accurate information regarding flight schedules, boarding gates, and airport facilities.2. Problem Solving: Address and resolve passenger concerns or complaints promptly, ensuring a positive experience for all travelers.3. Information Dissemination: Maintain up-to-date knowledge of airline services, safety protocols, and airport regulations to provide reliable information.4. Communication: Coordinate with airline staff and other airport services to relay important updates and help passengers navigate through the airport.5. Documentation: Keep records of visitor queries and feedback to improve services and report any recurring issues to management.Required Skills and Expectations:Candidates should possess effective communication skills and the ability to interact confidently with a diverse range of travelers. A positive attitude and strong problem-solving abilities are essential for addressing passenger needs efficiently. Since this role requires working in a fast-paced environment, candidates should remain calm under pressure and show a willingness to learn. Being a 12th pass is the minimum educational requirement, and prior customer service experience is a plus but not mandatory.

As a Front Office Executive, you will play a crucial role in creating a welcoming atmosphere for visitors while ensuring the office runs smoothly. This position is based in Kumara Park, Bangalore, and requires a female candidate with 1 to 2 years of relevant experience and a graduate degree.Key responsibilities include welcoming visitors and maintaining a neat and organized office environment. You will manage front office operations, ensuring all tasks are completed efficiently. Proficient use of MS Office, particularly Outlook and Excel, is essential for day-to-day tasks. Your strong organizational skills will help you multitask effectively and maintain a professional demeanor at all times.To excel in this role, you should possess exceptional communication skills and a friendly attitude towards visitors and staff. A high level of attention to detail and the ability to manage multiple responsibilities is critical. You should be comfortable working in a full-time office setting, demonstrating flexibility and reliability. This role does not require travel or fieldwork, and you will be fully supported with necessary office equipment. The working schedule will follow typical office hours, allowing you to contribute positively to team dynamics and office culture.

We are looking for a dedicated Front Office Executive to join our team in Kandivali West, Mumbai. This full-time role requires a confident and organized individual who will manage our front office operations effectively. nnKey Responsibilities include:nn- Front Desk Management: Greet and assist visitors in a friendly manner, ensuring a professional first impression of the company.n- Call Handling: Answer incoming calls promptly and direct them to the appropriate departments, maintaining a courteous and helpful demeanor.n- Administrative Support: Perform various administrative tasks such as maintaining schedules, managing correspondence, and assisting with office supply inventory to support daily operations.n- Record Keeping: Maintain accurate records and files, ensuring easy access to information and efficient document management.nnRequired skills include:nn- Communication Skills: Strong verbal and written communication skills are essential for interacting with clients and team members.n- Organization: Ability to multitask, prioritize duties efficiently, and manage time effectively will be crucial in this fast-paced environment.n- Proficiency in Computer Skills: Familiarity with office software and basic computer applications is required to handle administrative tasks and communicate effectively.n- Team Player: Must be able to work collaboratively within a team and support colleagues.nnCandidates must have a minimum of 2 to 5 years of experience in a similar role and hold a graduate degree. This position is open to female candidates only and will require working from the office.nExperience must be hospital background .

As a Sales Executive, your primary responsibility will be to effectively engage with clients, promote products, and achieve sales targets. You will be expected to work from the office in Delhi NCR and should have a minimum of three years of experience in sales. Key responsibilities include:- Engaging potential customers and providing product information to drive sales. You will actively seek out leads and follow up with interested prospects.- Conducting market research to understand customer needs and preferences. It is essential to stay informed about industry trends and competitors.- Maintaining a punctual and professional demeanor at work, and showing a strong willingness to perform additional tasks as needed. You should be dedicated to meeting deadlines and exceeding expectations.Required skills and expectations include:- Strong communication skills to effectively interact with clients and present products. You should be able to articulate product features and benefits clearly.- A high level of confidence and self-motivation, demonstrating the ability to work independently and as part of a team.- Excellent organizational skills to manage multiple tasks and prioritize effectively.- Familiarity with using standard office equipment and software is essential for maintaining records and preparing reports.This is a full-time, office-based role specifically for female candidates, and punctuality and commitment to additional work are crucial for success in this position.

We are looking for a Front Desk Executive to join our team in Kharadi, Pune. This is a full-time position that requires a dedicated individual to manage front desk operations and provide exceptional service. The key responsibilities include greeting visitors and clients warmly, handling incoming calls, and managing appointments and schedules efficiently. You will be responsible for maintaining a tidy and welcoming reception area, ensuring all necessary documentation is accurately managed and filed. Additionally, you will assist with administrative tasks as needed to support other departments.The ideal candidate will have strong communication skills, both verbal and written, along with the ability to multitask and prioritize effectively. Proficiency in basic computer applications and familiarity with office management software will be beneficial. A courteous demeanor and a professional appearance will be essential for this role, as you will be the first point of contact for clients and visitors.This position allows for work from home flexibility, so you should have a reliable internet connection and your own computer or device. A supportive and collaborative work environment is maintained, encouraging learning and growth. We welcome applications from female candidates who have completed their 12th grade and have little to no prior experience. If you are a motivated individual with a passion for customer service, we invite you to apply for this exciting opportunity.

We are seeking a dedicated Front Office Executive to join our team in Digha, Medinipur. This full-time role is ideal for a motivated female candidate with 2 to 5 years of relevant experience. The successful applicant will play a crucial role in enhancing our customer service.Key Responsibilities:1. Customer Interaction: You will greet visitors warmly, answering inquiries and providing information about our services, which helps create a welcoming environment.2. Administrative Tasks: Handling phone calls and emails efficiently is part of your role, ensuring timely communication within the office and with clients.3. Record Management: Maintaining accurate records and files for office operations will be essential, contributing to the smooth functioning of our front office.4. Coordination: You will work closely with other departments to schedule appointments and manage bookings, ensuring that all operations run seamlessly.Required Skills and Expectations:The ideal candidate will have completed at least the 12th grade and possesses strong communication skills to interact effectively with clients and colleagues. A friendly demeanor and a customer-oriented mindset are expected. Proficiency in basic office software is necessary to handle administrative tasks, and organizational skills are crucial to maintaining records efficiently. Your ability to multitask and remain calm under pressure will greatly contribute to our teams success in providing excellent service.

Job ResponsibilitiesWelcome and assist patients and visitors at the hospital reception.Handle patient registration and appointment scheduling.Attend incoming calls and respond to patient enquiries.Maintain patient records and front-office documentation.Coordinate with doctors, nurses, billing, and other departments.Guide patients and attendants regarding consultations and hospital procedures.Handle basic administrative and reception-related tasks.Maintain a professional and friendly reception environment.Eligibility12th Pass / Any Degree / Diploma.Must have basic computer knowledge and be able to operate a computer.Basic knowledge of MS Word, Excel, typing, and data entry is preferred.Good communication skills in Tamil and English.Polite, responsible, punctual, and patient-friendly attitude.Freshers are welcome to apply.BenefitsFree AccommodationFree FoodTraining and guidance provided.Supportive working environment.Opportunity to develop skills in hospital administration.

Key ResponsibilitiesWelcome visitors, clients, and candidates in a professional and courteous manner.Manage incoming and outgoing telephone calls and direct inquiries appropriately.Maintain visitor records and ensure compliance with security procedures.Schedule appointments, meetings, and conference room bookings.Handle incoming and outgoing mail, courier services, and office correspondence.Maintain reception and waiting areas in a clean and organized manner.Coordinate with administration, HR, and facility teams for office-related requirements.Assist with employee onboarding documentation and administrative processes.Manage office stationery and supplies inventory.Support travel bookings, event coordination, and meeting arrangements as required.Maintain records, databases, and filing systems accurately.Ensure excellent customer service for visitors and employees.

We are looking for a professional, well-groomed, and guest-focused Front Office Executive to handle day-to-day front office operations, including welcoming and assisting guests, check-in and check-out, room allocation, reservation handling, guest queries and complaints, billing and payment coordination, maintaining guest records and front office reports, coordinating with Housekeeping, Restaurant and Accounts departments, handling calls and emails, ensuring proper shift handover, and maintaining high standards of guest service. The candidate should have good communication and interpersonal skills, basic knowledge of PMS/HMS and MS Office, a pleasant personality, good command of English and Hindi, and the ability to work efficiently under pressure in rotational shifts. Previous hotel front office experience and a hotel management qualification will be preferred.

We are seeking a reliable and friendly Front Desk Executive to join our team in Thaltej Shilaj Road, Ahmedabad. This role is essential for ensuring smooth operations at the front desk and enhancing the overall customer experience.The key responsibilities include greeting visitors with a warm and professional demeanor, answering incoming calls, and directing them to the appropriate departments. You will also handle inquiries and provide accurate information about our services, helping to address any concerns our clients may have. Another important task is to maintain the front desk area, ensuring it is organized and welcoming.Additional duties involve managing appointment scheduling, collaborating with other team members to support daily operations, and performing administrative tasks such as filing and data entry. You will also be responsible for coordinating deliveries and managing office supplies efficiently.We require a female candidate with 1 to 5 years of experience in a similar role and a graduate degree. Strong verbal and written communication skills are essential, along with a friendly attitude and excellent interpersonal skills. You should be proficient in using office software and have good organizational abilities to manage multiple tasks effectively. Punctuality and reliability are expected, as you will be the first point of contact for clients and visitors. If you are dedicated to providing exceptional service and have a proactive approach, we encourage you to apply.

We are looking for a dedicated Front Office Executive to support our team in Malappuram, India. This role is ideal for individuals with 0 to 3 years of experience and requires at least a 12th-grade education. You will work from home, providing essential administrative support.Key Responsibilities:1. Customer Interaction: Respond promptly to customer inquiries via phone, email, and chat. You will help create a positive experience for our clients by addressing their concerns effectively.2. Appointment Scheduling: Manage and coordinate appointments or meetings. This includes keeping track of schedules and ensuring that all necessary arrangements are in place for smooth operations.3. Data Entry and Record Keeping: Maintain accurate records of customer information and interactions in our database. This is crucial for providing quality service and following up when necessary.4. Administrative Support: Assist with various administrative tasks such as preparing reports and organizing files. Your organizational skills will help keep our office running efficiently.5. Team Collaboration: Work closely with other team members to ensure seamless communication and cooperation. Being a team player is essential in achieving our goals.Required Skills and Expectations:The ideal candidate should possess excellent communication skills to interact professionally with clients. Strong organizational abilities and attention to detail are important, as you will handle multiple tasks. A basic understanding of office software and technology will be essential. A proactive approach and a willingness to learn will help you succeed in this role.

About the role:Soni & Soni Associates & Attorneys is an IP law firm based in Ahmedabad, looking for a front-office executive who can also handle client coordination.Responsibilities:Manage front desk operations

We are looking for a friendly and organized Front Desk Executive to join our team in Calangute, Goa. The ideal candidate will assist with daily operations and create a welcoming environment for our guests.Key Responsibilities:1. Greeting and Assisting Guests: Welcome guests warmly as they arrive and provide them with information about the services and facilities available.2. Managing Reservations: Handle phone calls, emails, and other inquiries related to reservations or bookings, ensuring all requests are processed accurately.3. Check-in and Check-out Procedures: Efficiently perform check-in and check-out processes, collecting required information from guests and processing payments as needed.4. Maintaining the Front Desk Area: Keep the front desk area tidy and organized, ensuring all brochures and promotional materials are up to date.5. Customer Service: Address guest complaints and feedback with professionalism and resolve issues promptly to ensure a positive experience.Required Skills and Expectations:Candidates should be female, have completed their 10th grade, and possess 1 to 3 years of experience in a front desk or customer service role. Strong communication and interpersonal skills are essential, as is the ability to handle multiple tasks efficiently. Candidates should be approachable, have a positive attitude, and be able to work well in a team. Proficiency in basic computer skills is also required for managing booking systems and online inquiries.

We are looking for a dedicated Front Office Executive to join our team in Bhiwadi. This role is perfect for fresh graduates who are eager to start their career in a dynamic office environment. Key Responsibilities:- Greeting Visitors: Welcome guests as they arrive, ensuring they feel respected and valued.- Answering Calls: Handle incoming phone calls professionally and direct them to the appropriate departments or individuals.- Managing Appointments: Schedule and coordinate meetings, ensuring that all necessary participants are informed and prepared.- Maintaining Office Records: Organize and maintain both physical and electronic files, ensuring easy access to important documents.- Handling Mail: Sort and distribute incoming mail and packages, as well as prepare outgoing correspondence efficiently.- Supporting Staff: Provide administrative support to other team members, enabling smooth office operations and effective collaboration.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are essential to interact effectively with visitors and staff.- Organizational Skills: Ability to manage time efficiently, prioritize tasks, and maintain orderly documentation.- Professional Appearance: Maintain a neat and professional demeanor, representing the company positively.- Technical Proficiency: Basic knowledge of computer programs, including word processing and spreadsheets, to perform daily tasks.- Team Player: Willingness to collaborate with colleagues and contribute positively to the team environment.This full-time position requires attendance at the office and is suitable for individuals who have completed their 12th grade education.

Position: Front Office Executive / Receptionist - Wellness & HospitalityCandidate: FemaleAge: 25-35Experience: 1-3 yearsBackground: Hotel / Resort / Spa / Wellness Centre / HospitalityMust have: Good grooming + pleasant personality + English communication + guest handlingPreferred: Hotel Management / Hospitality qualification

Key Areas- Reception Management, Telephone Handling, Guest Coordination, Housekeeping Supervision, and candidate support in Interview Process.Key responsibilities in simpler language1. Telephone Management o Make external calls as instructed by the concerned HOD. o Receive incoming calls, identify the caller

We are looking for a friendly and organized Front Desk Executive in Nashik who can create a welcoming environment for our clients and visitors. This is a full-time position, and we encourage freshers who have completed their 12th grade to apply.Key Responsibilities:- Greet Visitors: Welcome guests with a warm smile and provide them with the necessary assistance, ensuring a positive first impression.- Manage Phone Calls: Answer incoming calls promptly and direct them to the appropriate departments or personnel, maintaining clear communication.- Schedule Appointments: Organize and manage appointments and meetings for staff, ensuring that the office runs smoothly and efficiently.- Maintain Records: Keep accurate records of visitors, phone calls, and appointments, helping the team track important interactions and schedules.- Assist with Administrative Tasks: Support the office team with general administrative tasks, contributing to a collaborative work environment.Required Skills and Expectations:- Strong communication skills are essential. The ability to convey information clearly and politely is crucial for this role.- Basic computer skills are necessary for managing schedules, emails, and record-keeping.- A positive attitude and friendly demeanor are important, as this role involves constant interaction with clients and colleagues.- Good organizational skills are important to juggle multiple tasks effectively and maintain an organized workspace.- A professional appearance and behavior are expected at all times to represent the company positively.

Core Responsibilities1. Communication and Reception ManagementGreeting and Directing: Warmly greet and welcome visitors, clients, and candidates. Direct them to the appropriate person or meeting room.Call Handling: Professionally answer, screen, and forward incoming phone calls, managing a multi-line phone system efficiently.Mail and Courier Management: Handle incoming and outgoing mail, packages, and courier services, ensuring accurate logging and distribution.2. Administrative SupportSchedule and Calendar Management: Maintain and manage the front office executive's own schedule, and sometimes assist senior staff with meeting scheduling and calendar coordination.Record Keeping: Maintain accurate logs for visitors, phone calls, and front office expenditures.Filing and Data Entry: Perform general administrative tasks such as filing, photocopying, transcribing, and data entry.3. Office & Facility CoordinationOffice Presentation: Ensure the reception area, lobby, and common meeting rooms are tidy, presentable, and well-stocked with necessary materials (e.g., stationery, water).Supplies Management: Monitor and order office supplies, coordinating with vendors to manage inventory.Security Protocol: Follow and implement security procedures, including issuing visitor badges and monitoring logbooks.

Customer Support & Troubleshooting:Serve as the first point of contact for users seeking technical assistance via phone, email, chat, or ticketing systems.Diagnose and resolve software-related issues, including functionality problems, error messages, login issues, and usability challenges.Guide users step-by-step through problem-solving processes or feature usage.Prioritize and manage multiple support requests simultaneously, ensuring timely responses and resolutions according to Service Level Agreements (SLAs).Issue Escalation & Follow-up:Escalate complex or unresolved issues to higher-level support teams, development teams, or relevant departments.Collaborate with internal teams (e.g., development, QA, product management) to provide feedback, facilitate bug fixes, or suggest feature enhancements.Follow up with users to ensure their issues are fully resolved and they are satisfied with the solution provided.Documentation & Knowledge Management:Accurately log and document all customer interactions, technical issues, troubleshooting steps, and resolutions in the ticketing or CRM system.Contribute to and maintain a comprehensive knowledge base, FAQs, and self-help articles to empower users and reduce support volume.Identify recurring issues and suggest proactive solutions, training materials, or system improvements.Product Knowledge & Training:Maintain a deep and up-to-date understanding of the software product(s) being supported, including their functionalities, updates, and integrations.Educate users on product features, best practices, and new releases.Continuously learn and stay updated on industry trends, software advancements, and relevant technologies.System Monitoring & Maintenance (if applicable):Assist in monitoring software performance and system health to proactively identify potential issues.Participate in testing new software versions, patches, and updates before deployment.Customer Satisfaction:Ensure a positive and professional customer experience by being empathetic, patient, and efficient in all interactions.Gather customer feedback and contribute to improving support processes and product usability.

We are looking for a friendly and enthusiastic Airport Information Desk Executive to assist travelers at the Kolkata airport. This full-time role is ideal for freshers who have completed their 10th grade and are eager to provide excellent customer service.Key Responsibilities:1. Welcome and Assist Passengers: Greet travelers as they arrive at the airport and help them with inquiries related to flights, terminals, and services available.2. Provide Information: Answer questions about flight schedules, check-in procedures, and airport facilities, ensuring travelers receive accurate and timely information.3. Handle Complaints: Address passenger concerns or complaints with empathy and professionalism, helping to resolve issues as quickly as possible.4. Coordinate with Airlines: Work closely with airline staff to relay information about delays, cancellations, or changes in flight status.5. Maintain Communication: Keep travelers informed about important announcements or developments within the airport, ensuring they feel supported throughout their journey.Required Skills and Expectations:Candidates should have excellent verbal communication skills and a friendly demeanor, allowing them to connect easily with travelers. The ability to work in a fast-paced environment and handle stressful situations calmly is essential. Attention to detail and strong problem-solving skills are crucial, as is a commitment to providing high-quality service. Candidates must be approachable, flexible, and willing to work varied shifts, including weekends and holidays, to meet the demands of a busy airport environment.

We are looking for an Airport Information Desk Executive to assist travelers at our airport in Deoghar, India. This role is perfect for freshers and does not require prior experience.As an Airport Information Desk Executive, your main responsibilities will include greeting passengers, providing accurate information about flight schedules, and assisting with inquiries regarding airport services. You will also help direct passengers to their boarding gates and answer any questions about local transportation options. It is essential to maintain a friendly and professional attitude while dealing with diverse customers.To be successful in this role, you must have excellent communication skills and a positive demeanor. You should be able to work effectively in a fast-paced environment, manage multiple tasks, and remain calm under pressure. Basic knowledge of airport operations is a plus, but not necessary. You should also be comfortable working in an office setting at the airport, collaborating with a team to ensure a smooth travel experience for all passengers. Punctuality and reliability are important as well, as you will be expected to adhere to your scheduled shifts. A minimum education level of 10th pass is required. If you are eager to start your career in the travel industry and enjoy helping people, we encourage you to apply!

We are seeking an enthusiastic Airport Information Desk Executive to join our team in Nadia. As the first point of contact for passengers, you will play a vital role in ensuring their travel experience is smooth and enjoyable.Key Responsibilities:- Assist Passengers: Greet travelers warmly and provide them with information about flights, terminal facilities, and airport services to enhance their journey.- Provide Flight Information: Regularly update passengers on flight statuses, including arrivals, delays, and cancellations, ensuring they have the most accurate information.- Handle Inquiries: Address any queries or concerns that passengers may have with patience and professionalism, ensuring they feel supported throughout their airport experience.- Guide Through Procedures: Help travelers navigate through airport procedures such as check-in, security checks, and boarding to ensure a seamless transition.- Maintain Information Desk: Keep the information desk well-organized and stocked with necessary materials, ensuring a professional appearance.- Collaborate with Staff: Work closely with other airport staff to coordinate responses and provide efficient customer service.Required Skills and Expectations:Candidates should be recent high school graduates (10th pass) and should possess excellent communication skills, allowing effective interaction with diverse passengers. A friendly and approachable demeanor is essential, as is the ability to work under pressure in a fast-paced environment. Strong problem-solving skills will help address passenger issues efficiently. The role requires a full-time commitment, working from the office. Freshers are welcome to apply, and training will be provided to ensure success in this role.

We are looking for a dedicated Front Office Executive to manage our reception and provide excellent customer service. The position allows you to work from home, making it suitable for individuals with 0 to 3 years of experience, preferably those who have completed their 12th grade.Key Responsibilities:- Greeting Visitors: Welcome guests warmly and guide them appropriately, ensuring they feel comfortable and valued during their visit.- Handling Calls: Answer incoming phone calls with professionalism and direct them to the relevant team members, ensuring communication is clear and efficient.- Managing Appointments: Schedule and confirm appointments for team members, keeping the calendar organized and up-to-date.- Data Entry: Maintain accurate records by inputting client information and other relevant data into our database, ensuring easy access for future reference.- Providing Information: Respond to inquiries via phone or email about our services and provide accurate information to clients, showcasing our offerings effectively.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to interact effectively with clients and team members. Good organizational skills are essential to manage tasks like scheduling and data entry. A basic understanding of computer applications and proficiency in using common office software are needed. Reliability and a positive attitude are important traits, as you will be the first point of contact for our clients. Candidates should also be comfortable working independently and managing their time efficiently in a work-from-home environment.

As a Front Office Executive, you will play a key role in ensuring smooth communication and administrative support within our organization. This position is ideal for candidates with 0 to 3 years of experience and requires at least a 12th-grade education.Key Responsibilities:- Answering Calls: You will handle incoming calls professionally, providing accurate information and directing inquiries to the relevant departments.- Managing Correspondence: You will be responsible for receiving, sorting, and distributing emails and physical mail, ensuring all communications are handled promptly.- Data Entry: You will input, update, and maintain accurate customer and transaction records in our systems, ensuring data integrity and confidentiality.- Scheduling Appointments: You will assist in scheduling appointments and meetings, coordinating with team members and clients to ensure availability.- Handling Inquiries: You will address customer concerns and questions, striving to provide exceptional service and resolve issues efficiently.Required Skills and Expectations:- Strong communication skills are essential, both verbal and written, to interact effectively with clients and team members.- Basic computer skills, including proficiency in MS Office and email applications, are important for administrative tasks.- Good organizational abilities to manage multiple tasks and prioritize work effectively.- A positive attitude and willingness to learn, as well as the ability to work independently from home.- Attention to detail is crucial to ensure accuracy in data entry and correspondence management.

-Greet all clients with warmth, courtesy, and professionalism.-Provide detailed information about spa and salon services, treatments, and products.-Address client inquiries, concerns, and requests promptly and effectively.-Manage appointment bookings through phone, walk-ins, and online systems.-Maintain an organized and updated appointment calendar.-Handle client check-ins and check-outs efficiently.-Maintain records of daily sales, client visits, and service details.-Liaise with service staff to ensure timely service delivery.-Maintain inventory of front desk supplies and assist in product stock tracking.-Handle correspondence via phone, email, or messaging platforms.

- Greet and welcome patients, visitors and accompanying guests with professional, courteous and empathetic manner as soon as they arrive at the clinic.- Manage check-in and check-out processes: register new patients, verify and update patient demographics, ensure correct documentation (ID, consent forms, health history) are collected.- Maintain a neat, clean and presentable front-desk/reception area, ensuring brochures, displays (for hair transplant, aesthetic procedures) are stocked, and waiting area is comfortable.- Handle appointment booking, rescheduling, cancellations for consultations, pre-operative assessments, surgical procedures, and follow-up visits (hair transplant, cosmetic surgery).- Communicate with clinicians, technicians, support staff (surgery coordinator, nursing, after-care) to confirm schedules, prepare rooms; ensure patient arrival times and room allocation are optimised.- Send appointment reminders (via phone, SMS, email) to minimise no-shows; document and follow-up as needed.- Answer incoming telephone calls, respond to email and online enquiries about hair-transplant and cosmetic surgery services, pricing, packages, procedure information, financing/EMIs if offered; redirect to appropriate staff as needed.- Assist patients with paperwork: consent forms, pre-surgery instructions, post-surgery care instructions, as directed by clinical coordinator.- Update and maintain electronic/digital patient records, ensure correct filing of physical and digital documents in compliance with privacy and confidentiality norms.- Collect payments/co-payments at reception (consultation fees, pre-procedure deposits), issue receipts, and coordinate with accounts/finance team for billing of surgical packages, follow-ups, and after-care services.- Maintain cash/transaction records, cash-drawer reconciliation at end of shift if applicable, and ensure all receipts are properly logged.- Manage patient flow in the clinic so that patients are seen timely, waiting times are minimised, and the reception liaises with nursing/clinical teams to alert when patients are late, preparation is needed, or rooms are ready.- Be the first face/voice of the clinic: ensure patients feel welcomed, comfortable and informed. Address queries patiently; escalate complaints or concerns appropriately.- After procedures, assist in follow-up scheduling, patient feedback calls or messages to check on patient satisfaction, essentials of after-care, and encourage retention/follow-ups.- Ensure all patient interactions, records and communications are handled with strict confidentiality and in compliance with legal/medical privacy regulations.