226

Customer Operations Jobs in India

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  • Qualification
  • Experience
  • Employer Type
  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Female
  • Mumbai
Customer Relationship Management Customer Operation
We are looking for a dedicated Customer Operation Executive to join our team in Mumbai. This role is ideal for individuals with up to 2 years of experience and a minimum of a 12th-grade education.**Key Responsibilities:**- **Customer Support:** Provide assistance to customers through various channels, ensuring their inquiries and concerns are addressed promptly and accurately.- **Order Processing:** Manage the entry and tracking of customer orders, ensuring that all information is correct and processed on time.- **Documentation:** Maintain accurate records of customer interactions, orders, and feedback to help improve service quality and resolve any recurring issues.- **Problem Resolution:** Identify and resolve customer issues in a professional manner, escalating to senior staff when necessary to ensure customer satisfaction.- **Team Collaboration:** Work closely with other departments like sales and logistics to coordinate efforts and improve the overall customer experience.**Required Skills and Expectations:**The ideal candidate should have strong communication skills in English and Hindi, both written and verbal. Attention to detail is crucial to ensure accuracy in data entry and customer service. A friendly and patient attitude toward customers is essential, along with the ability to work in a team environment. Basic computer skills and familiarity with office software are expected, as well as the ability to learn new software tools quickly. You should be able to manage multiple tasks efficiently while maintaining a positive and professional demeanor.
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  • 1 - 4 yrs
  • Jalna
Customer Support Operations Customer Care
Customer Service Coordinator in Aastha Biocare Pvt Ltd. He / she is responsible to overview the business operations at Jalna. Well and fluent in speaking english, marathi, hindi language, computer literacy.
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  • 10 - 20 yrs
  • 20.0 Lac/Yr
  • Gurgaon
Operation Manager Head Operations
Job DescriptionThe Head Operations & Customer Fulfilment is responsible for end-to-end execution of export operations for European customers, ensuring cost control, delivery reliability, quality compliance, and system discipline.solution.Required Candidate profiletranslating customer commitments into predictable, repeatable, system-driven outcomes, while leading teams across procurement, ERP executioncapitalplacement02@gmail.comP- 9891750342 W- 7895263093
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Dhanbad
Customer Care Customer Support Operations Customer Support Voice Process
As a Customer Service Coordinator, you will be responsible for managing customer inquiries, resolving complaints, and ensuring customer satisfaction. You will be the main point of contact for customers, handling their requests efficiently and professionally.Key responsibilities include responding to customer inquiries via phone, email, or chat in a timely manner. You will need to be able to resolve customer complaints and issues effectively, keeping a positive attitude and providing excellent customer service at all times.To excel in this role, you should have strong communication skills, be detail-oriented, and have the ability to multitask. A high school diploma or equivalent is required, with no prior experience necessary. Training will be provided to help you succeed in this role. The ability to work in an office environment and meet daily customer service goals is essential for this position.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Vashi Navi Mumbai
Good Communication Skills Handling Customer Queries Organizational Skills Problem Solving Basic Computers Attention to Detail Time Management Positive Attitude Adaptability Customer Care Customer Support Operations Customer Support Voice Process
We're also hiring for a Customer Service Coordinator role! In this role, you-ll:Engage with customers to understand their needs and explain our services.Coordinate with technicians/vendors for timely service delivery.Resolve customer queries professionally and promptly.Maintain accurate service records for seamless operations.Join us to deliver exceptional service and grow your career with Easy Services!
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Urgent Requirement For Customer Service Coordinator

Satya Narayan Eco Resort and Water Park

  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • Bhubaneswar
Customer Care Customer Support Voice Process Customer Support Operations
Urgently looking for Customer Service Coordinatorob Descriptions :Location - BhubaneswarSalary - 12000-25000 Rs.Experience - 2 years above in hospitality.Age - 22 to 32 yrsShift - Night Shift.Education Qualification - Graduation , or diploma in hospitality management etc.Job Summary:Responsible for handling inbound and outbound calls to promote hotel services, convert inquiries into bookings, and provide excellent customer service to guests.Key Responsibilities:Tele Sales Duties:- Make outbound calls to prospective customers for room, banquet, and event bookings.- Explain hotel/resort offers, packages, and promotions clearly.- Follow up on leads via phone, WhatsApp, and email.- Maintain and update lead database/CRM.Customer Service Duties:- Handle inbound calls for inquiries, bookings, complaints, or information.- Assist guests with reservation changes, cancellations, and requests.- Coordinate with front office/reservations for guest requirements.- Ensure guest satisfaction through polite and professional communication.Skills Required:- Strong verbal communication in English, Hindi, and local language.- Good sales pitch and convincing ability.- Basic computer skills (MS Office, Email, CRM software).- Polite, patient, and guest-friendly attitude.Qualifications:- Minimum 12th pass or Graduate in any stream.- 02 years of experience in telecalling or customer service (hospitality preferred).- Freshers with good communication may apply.Job Type: Full-timeBenefits:Cell phone reimbursementFood providedWork Location: In person
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Senior Executive - Accounts

Link Right Jobs Solutions

  • 3 - 5 yrs
  • 4.8 Lac/Yr
  • Bangalore
Customer Account Reconciliation MIS Accounts Receivable Specialist Invoice Processing Audit Related Funtions
Job description:Accounts Receivable (AR):Handle end-to-end AR process including invoice preparation, customer account reconciliation, and timely collections.Track overdue accounts, follow up with clients, and escalate issues to ensure healthy cash flow.Monitor customer credit limits and resolve disputes in coordination with business teams.MIS & Financial Reporting:Prepare accurate MIS reports (weekly, monthly, and quarterly) on receivables, collections, and revenue analysis.Generate dashboards for management, highlighting AR aging, DSO (Days Sales Outstanding), and risk accounts.Support management with financial analysis and variance reporting.Audit & Compliance:Assist in internal, statutory, and tax audits with required schedules and reconciliations.Ensure adherence to accounting standards, internal controls, and company policies.Liaise with auditors and implement recommendations for process improvement.Key Skills Required:Strong expertise in Accounts Receivable management and audit support.Advanced Excel skills (Pivot Tables, VLOOKUP, dashboards) and ERP/Tally knowledge.Analytical mindset with ability to interpret financial data.Strong communication and stakeholder management skills.Ability to work independently with minimal supervision.Experience:Around 4 years of relevant experience in AR, MIS, and Audit-related functions.Interview Rounds:Level 1 : TelephonicLevel 2: TelephonicLevel 3 / 4 : F2F
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  • 1 - 3 yrs
  • 4.5 Lac/Yr
  • Delhi
Good Communication Skills Customer Service Customer Support Customer Relationship Own Conveyance Hard Working
We have vacant of 02 Manager Customer Service Operation Jobs in Delhi, Experience Required : 1 Year Educational Qualification : B.A, B.Com, B.Sc, Other Bachelor Degree, M.A, M.Sc Skill Good Communication Skills, Customer Service, Customer Support, Customer Relationship, Own Conveyance, Hard Working etc.
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Interview For Software Developer || B.A - Freshers

SECRET TECHNOLOGIES INDIA VMS GROUP

Testing & Development Back Office Data Entry Technical Support Non-Voice Process BDE (canadian US UK)-In House Business Development Executive On Field Operations Customer Service Customer Service (Web) BPO MNC and Domestic ( Hindi Marathi or Any Local Language) Accounts & Finance Financial Analyst Java-script Software Project Management JEE Agile Methodology Application Software Support Mysql
Dear Candidate ,Give dynamic start to your career with VMS Group SECRET TECHNOLOGIES INDIA , we are looking for freshers and experienced candidates who want to make good career in IT or NON It field.Job Type: Full time.Eligibility criteria : Fresher /Experience 0-5 Year.Location : Pune. OR PAN INDIADesired Qualification - Any Bachelor degree Minimum BA ,B.Com - Commerce, B.E , B.Tech, M.Sc , M.C.A B.C.A ,Any Graduates, Post Graduates, can also apply. Should be comfortable to work any location of pune or Pan India.Your application for theTesting & DevelopmentBack Office / Data EntryTechnical Support, Non-Voice ProcessBDE (canadian, US, UK)-In HouseBusiness Development Executive, On FieldOperations/Customer Service , Customer Service (Web)BPO MNC and Domestic ( Hindi Marathi or Any local language)Accounts & Finance /Financial AnalystPosition stood out to us and we would like to invite you for a Face to face interview Telephone interview at our office to get to know you a bit better.You will meet with the MR. Prem Sir or Aishwarya Ma'am.The interview will last about 20 minutes and you'll have the chance to discuss the above position and learn more about our company. Please carry your updated resume at list Two CopiesDesired Candidate - Candidate should be Dynamic, Enterprising, Presentable with excellent communication and written skills.If candidate is interested please visit our office. Monday to Saturday 10 am to 5 pm bitwin anytime Meet- Prem Sir / Ms. Aishwarya Ma'am Interview Venue-building A -15th , city vista, foundation road, Kharadi, Pune, Maharashtra 411014We will take 2 rounds of an interview.-Contact No. 7066165593 Aishwarya Ma'am 7066147637 Prem Sir 1. HR Round and simple logic checking P.I round.2. Technical HR Final round by Senior HR Manager.Thanks & Regards SECRET TECHNOLOGIES INDIA VMS GROUP Placement / Contract Labour / Real EstateAddress -building A -15th , city vista, foundation road, Kharadi, Pune, Mahara
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  • 6 - 8 yrs
  • 8.0 Lac/Yr
  • Whitefield Bangalore
Real Estate Manager
Team Management &Operations :Lead and mentor a team of customer care agents managing end-to-end tenant operations.Monitor SLAs, task closures, escalations, and ensure quality service across calls, chats, and emails.Conduct training, performance reviews, and support team growth.Escalations & Issue Resolution : Handle critical tenant escalations and unresolved issues by collaborating with property, finance, and accounts teams for fast resolutions. Log issues, analyze root causes, and implement preventive actions.Tenant Lifecycle Management :Oversee onboarding (KYC, contracts, data entry), in-stay support (service requests, check-ins), and deboarding (flat inspection, deposit coordination).Service Delivery & Process Improvements :Track service trends, close tickets within timelines, and update SOPs regularly for training and efficiency &Ensure consistent customer satisfaction.Reporting &Communication :Maintain dashboards, generate weekly performance and escalation reports & Bridge communication between tenants and internal departments.
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Adalaj Gandhinagar
Provide Exceptional Customer Service and Ensure Seamless Operations at Our Front Desk. Front Office Customer Communication Customer Relationship Computer Skills
Provide exceptional customer service and ensure seamless operations at our front desk. Knowledge of ids software is preferable
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Professional Communication Team Lead Operations
An Airport Customer Service operator job involves assisting passengers with various needs throughout their airport experience. This includes check-in, ticketing, reservations, baggage handling, and addressing customer inquiries and concerns. They also play a crucial role in ensuring the smooth operation of the airport and providing a positive customer experience.
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Executives

Urbandoor Infratech Pvt.Ltd

Support Daily Business Operations Assist in Customer Service and Client Coordination Prepare Reports and Maintain Records Strong Communication and Organizational Skills Freshers and Experienced Candidates Are Welcome
Support daily business operations Assist in customer service
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Communication Problem Solving Customer Support Voice Process Customer Support Operations Customer Care
Dear Connection,We're hiring Customer Service Representative.Location - Noida Job Mode: Work From Office Working Days: 6 daysJob Role: Provide exceptional customer service. Resolve customer inquiries and complaints. Adhere to company policies and procedures.Eligibility Criteria: Minimum Education/qualification required: Primarily Graduates / UG - Lower Ratio Experience: 0-4 years (Voice process & having good communication skills). Interested candidates can send their resume to ta7@ab7solutions.com.
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Customer Service Support Tele Sales Customer Care Customer Support Operations Customer Support Voice Process
NOTE- fresher with good communication skill can also apply Job Alert !!!!!Opennings for Customer Support in Gurugram.Salary - upto 25 kMinimum 12th passout6 days working Fresher and Experienced both can apply.Sector - Sector 20, GurgaonCandidate can share their CV on WhatsApp @ 8923612183Email- hr@employeazy.in Regards,Employeazy
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Powai Mumbai
Banking Operations Customer Care Customer Support Operations Customer Support Voice Process Outbound Sales Hindi English
Job Title: Customer Care Executive (Hindi Proficient) Location: Powai, Mumbai Interview Location: Powai, Mumbai In-hand Salary: 14,000 - 15,000--- Unlock a Career in Financial Services! Do you have a strong command of Hindi and a foundational understanding of credit cards, loans, and insurance? We are looking for energetic individuals with excellent communication skills to join our dynamic team in Powai, Mumbai!--- Key Responsibilities:- Provide expert guidance to customers on financial products like credit cards, insurance, and loans.- Address and resolve customer queries effectively, ensuring customer satisfaction.- Use your communication skills to build rapport and provide clear, concise solutions to customer inquiries.--- What Were Looking For:- Proficiency in Hindi: Fluent and clear communication in Hindi is essential.- Foundational Financial Knowledge: Basic understanding of financial products such as credit cards, insurance, and loans.- Excellent Communication Skills: Your salary will be influenced by your ability to communicate and assist customers effectively.--- Perks:- Competitive salary with an in-hand pay 14,000 - 15,000, based on communication skills.- Hands-on experience in the financial services industry.- Convenient interview location at Powai Mumbai, with the job based in Powai, Mumbai.--- Ready to Take the Leap? If you're passionate about customer service and have a basic understanding of financial products, we want to hear from you! Apply now and kick-start your career with us! Connect with Us: - WhatsApp Channel: [Join Here](https://whatsapp.com/channel/0029VaDoTXSB4hdXi8BQd41G) - WhatsApp Group: [Join Here](https://chat.whatsapp.com/EKFueJOlKEi5F6wgwOu3os) - Telegram: [Join Here](https://t.me/+NqmuvmSEhR5iMjQ1) - Email Us: hr@pinakaconsultancy.com
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  • 1 - 2 yrs
  • 6.0 Lac/Yr
  • Delhi NCR
Customer Care Customer Support Voice Process Customer Support Operations
Job Title: Customer Service Representative International Profile Please call at 8447824555 Location: [Remote] Or email to rathourindresh007@gmail.comJob Type: Full-TimeSalary: Competitive, Based on ExperienceJob Summary:We are seeking a highly motivated and dedicated Customer Service Representative for our international operations. The ideal candidate will handle inquiries, resolve issues, and ensure an excellent customer experience for our global clientele. You will be responsible for addressing customer needs via multiple communication channels, including phone, email, and chat, while maintaining the companys high standard of service.Key Responsibilities:Provide outstanding customer service to international customers, ensuring their queries and concerns are addressed promptly and effectively.Handle customer inquiries via phone, email, and chat, offering assistance with product information, orders, and returns.Resolve customer complaints in a professional and efficient manner, escalating issues as necessary to appropriate teams.Process orders, returns, and refunds according to company policies.Liaise with internal departments such as logistics, sales, and technical support to ensure timely resolutions for customers.Keep detailed records of customer interactions and transactions, updating customer information in the companys CRM system.Please call at 8447824555 or email to rathourindresh007@gmail.com.Stay up-to-date with product knowledge and company policies to offer accurate and timely solutions.Manage multiple customer interactions simultaneously while maintaining high service standards.Contribute to the continuous improvement of processes, identifying opportunities to enhance the customer experience.Key Requirements:Proven experience in a customer service role, preferably in an international setting.Excellent verbal and written communication skills in English. Proficiency in additional langu
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Chinar Fortune City Bhopal
Communication Customer Care Customer Support Operations Customer Support Voice Process
Exciting Opportunity Alert! Join Magnum Group as a Customer Support Associate in the Government e-Market Process! Position: Customer Support Associate Process: Government e-Market Salary: 14K to 15K in hand Stipend: 7.5K for the first 30 days Requirements: Graduate candidate required, with 6 months of experience. Immediate joiners preferred! Send Resumes: 91-8349084063 or shine.koshy@magnumgroup.co.in Don't miss out on this fantastic opportunity to join our dynamic team and make a difference! Apply now!
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  • 0 - 6 yrs
  • Ahmedabad
Proficiency in English Customer Operation
*REQUIREMENT*:Qualification: 12 Pass & Any Graduate Job location: *Ahmedabad (Gujarat)*24/7 rotational shift time & rotational week offRequired Excellent Communication skill in English*BENEFITS:*5 Days WorkingPF, Insurance, Gratuity BenefitCab Facility available for Night ShiftFreshers can Apply..
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Vashi Navi Mumbai
Good Communication Skills Handling Customer Queries Organizational Skills Problem Solving Basic Computers Attention to Detail Time Management Positive Attitude Adaptability Customer Care Customer Support Operations Customer Support Voice Process
We're also hiring for a Customer Service Coordinator role! In this role, youll:Engage with customers to understand their needs and explain our services.Coordinate with technicians/vendors for timely service delivery.Resolve customer queries professionally and promptly.Maintain accurate service records for seamless operations.Join us to deliver exceptional service and grow your career with Easy Services!
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  • 1 - 4 yrs
  • Jalna
Customer Support Operations Customer Care
Office co-ordination
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