Call Coordinator Jobs in India

We are looking for a motivated and friendly Receptionist Cum Telecaller to join our team in Mumbai. The ideal candidate should have 1 to 2 years of experience and a minimum education of 12th grade. This part-time position will require you to work from our office.**Key Responsibilities:**- **Front Desk Management:** Greet visitors warmly and manage the reception area to create a positive first impression for customers and clients.- **Handling Incoming Calls:** Answer phone calls promptly, provide information, and direct calls to the appropriate departments or individuals, ensuring efficient communication.- **Telecalling Activities:** Reach out to prospective clients and existing customers to promote our services, gather feedback, and handle inquiries professionally.- **Appointment Scheduling:** Manage calendars by scheduling and confirming appointments for staff and ensuring that all involved parties are informed.- **Maintaining Records:** Keep accurate records of calls made, messages received, and visitor logs, ensuring easy access to important information.**Required Skills and Expectations:**- **Communication Skills:** You must possess excellent verbal and written communication skills to engage with clients and colleagues effectively.- **Customer Service Orientation:** A friendly and approachable manner is essential as you will be the first point of contact for clients.- **Organizational Skills:** Strong organizational abilities are needed to manage calls, appointments, and administrative tasks efficiently.- **Basic Computer Skills:** Proficiency in using computers and office software is expected to perform tasks related to scheduling and data entry.If you meet these requirements and are eager to contribute as part of our team, we encourage you to apply.

We are seeking a dedicated and skilled Call Center Executive to join our team in Ansal API. This role is ideal for individuals with 3 to 7 years of experience in customer service, particularly in a call center environment. **Key Responsibilities:**- **Customer Support:** Assist customers by answering their inquiries, addressing concerns, and providing information on products and services in a professional manner.- **Call Management:** Handle a high volume of inbound and outbound calls efficiently while maintaining a positive attitude and ensuring customer satisfaction.- **Issue Resolution:** Identify and resolve customer issues promptly, escalating when necessary to maintain service quality.- **Documentation:** Accurately document customer interactions and transactions in the system to maintain up-to-date records and follow-up details.- **Collaboration:** Work closely with team members and other departments to improve service delivery and participate in team meetings to discuss challenges and solutions.Required skills and expectations include:- Strong communication skills, both verbal and written, with the ability to convey information clearly and effectively.- Excellent listening skills, enabling the identification of customer needs and concerns.- Proficiency in using call center software and other computer applications relevant to the role.- A customer-first mindset with the commitment to achieving high levels of customer satisfaction.- Strong problem-solving skills and the ability to work under pressure while managing multiple tasks.Candidates should possess a vocational course or professional degree and be available for full-time, in-office work. Female candidates are preferred for this role.

We are looking for Receptionist Cum Telecaller.

We are looking for a Back Office Administrator who will support our daily administrative tasks. This position is located in Lucknow and is open to females with 0 to 2 years of experience. The role is full-time and requires working from the office.**Key Responsibilities:**- **Data Entry:** Accurately enter and update information in databases, ensuring that all records are correct and up-to-date.- **Document Management:** Organize and maintain documents, files, and records, making it easy for team members to access necessary information when required.- **Communication Support:** Handle incoming calls and emails, directing them to the appropriate team members and providing necessary information to clients or colleagues.- **Scheduling and Coordination:** Assist in scheduling meetings and appointments, coordinating with various departments to ensure everyone is informed of their commitments.- **Inventory Management:** Keep track of office supplies and equipment, ordering more when necessary to ensure smooth office operations. **Required Skills and Expectations:**Candidates should have good organizational and time management skills to handle multiple tasks effectively. Strong attention to detail is important to maintain accuracy in data entry and document management. Good verbal and written communication skills are essential for interacting with colleagues and clients. A working knowledge of office software, such as Microsoft Office, is required. Finally, a positive attitude and willingness to learn are key to succeeding in this role.

We are looking for a dedicated and hardworking Office Girl to join our team in Nikol. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in an office environment. **Key Responsibilities:**- **Greeting Visitors:** You will be the first point of contact for guests, welcoming them with a friendly attitude and directing them to the appropriate personnel.- **Managing Office Supplies:** You will help keep track of office supplies, ensuring that necessary materials like stationery and tools are always available.- **Assisting with Administrative Tasks:** Your role will involve supporting office staff with various tasks, such as filing, data entry, or organizing documents to maintain a smooth workflow.- **Maintaining Cleanliness:** You will help ensure that the office space is tidy and organized, contributing to a pleasant working environment for everyone.- **Handling Phone Calls:** Answering phone calls and taking messages will be part of your duties, helping to maintain effective communication in the office.**Required Skills and Expectations:**- You should be pleasant and approachable, with good communication skills to interact with colleagues and visitors.- A basic understanding of office procedures will be helpful, but you will receive training on specific tasks.- You should be able to work well in a team, as collaboration is key in our office environment.- A proactive attitude and the ability to handle multiple tasks efficiently will make you successful in this role. - Sound time management skills will help you prioritize tasks and meet deadlines effectively.

DY Digital Solution is Hiring Sales Executive Staff Now

We are looking for a reliable and well-spoken Customer Support Executive to manage customer communication across WhatsApp, Meta Ads, and phone calls. The role involves responding to inquiries, following up with potential customers, and handling basic customer support tasks in a timely and professional manner.Key Responsibilities:Respond to customer queries received via WhatsApp chats.Handle incoming and outgoing calls professionally.Perform regular follow-ups with interested customers/leads.Provide accurate information about products/services.Resolve basic customer queries and escalate complex issues when required.Maintain polite, clear, and professional communication at all times.Keep simple records of conversations and follow-ups.Requirements:No formal qualification requiredStrong command over WhatsApp usage and chat handlingFast and accurate typing skillsBasic communication skills (Hindi/English preferred)Ability to handle customers patiently and politelyPrior experience in customer support or chat handling is a plus (not mandatory)Who Can Apply:Freshers Students, part-time job seekers, or full-time applicantsAnyone comfortable with mobile/desktop chat and call handlingWork Type:Remote / Office (as applicable)Full-time / Part-time

WE HAVE ROAD TRANSPORT BUSINESS SO CANDIDATE MAKE CALLS TO TRUCK OWNER FOR LOADS AS PER OUR CLIENTS REQUIREMENT E,G, CLIENT CALL TO US FOR VEHICLE FROM DELHI/NCR TO PAN INDIA AND CANDIDATE FINDOUT VEHICLE FROM OUR DATABASE

We are looking for a smart, well-spoken, and organized Receptionist Cum Telecaller to manage front desk operations while also handling outbound and inbound calls for customer support and lead generation. The ideal candidate will be the first point of contact for visitors and play a key role in maintaining customer relationships over the phone.

Job Description:We are hiring a dedicated and responsible candidate for a Physiotherapy Clinic to support therapists, manage patients, and coordinate clinic operations.Key Roles & Responsibilities:- Assist and coordinate with Physiotherapists/Therapists- Handle patient follow-ups (in-clinic & house visit patients)- Coordinate and support home visit schedules- Maintain basic clinic records and patient details- Attend and respond to patient calls and enquiries- Ensure smooth day-to-day clinic operations- Good communication with patients and therapists- Ability to multitask and manage responsibilities independentlyRequired Skills:- Good communication skills (Tamil required; English preferred)- Patient-friendly and service-oriented attitude- Basic documentation and coordination skills- Willingness to handle follow-ups and calls beyond clinic hoursQualification:- Any qualification (Physiotherapy background preferred but not mandatory for freshers)

Key Responsibilities:1. Greeting and welcoming visitors: As the first point of contact for the company, you will be responsible for greeting and welcoming visitors in a friendly and professional manner.2. Answering and transferring phone calls: You will be required to answer incoming calls, take messages, and transfer calls to the appropriate person or department.3. Managing the reception area: Keeping the reception area clean and organized, maintaining supplies, and ensuring a professional and welcoming environment.4. Handling inquiries: Responding to inquiries from visitors, clients, and employees in person, over the phone, or via email.5. Making outbound calls: Making outbound calls to potential clients or customers to promote products or services.Required Skills and Expectations:1. Strong communication skills: You should have excellent verbal communication skills to interact with visitors and clients effectively.2. Good telephone etiquette: Ability to handle phone calls in a professional manner and transfer calls accurately.3. Multitasking abilities: Capable of handling multiple tasks simultaneously such as answering calls, greeting visitors, and managing inquiries.4. Basic computer skills: Proficiency in basic computer programs like MS Word, Excel, and email.5. Customer service oriented: Being friendly, patient, and helpful in dealing with inquiries and providing assistance to visitors and clients.

Need a call coordinator

Company name: The Art of BusinessJob Title: Support ExecutiveLocation: IndoreSalary: 20,000 30,000 per monthExperience: 1 yr - 5 yrShift: Rotational shiftsContact no. 8817267648Job Responsibilities:Handle inbound and outbound calls.Respond to customer queries via phone, email, or chat.Provide accurate information about products/services.Resolve customer complaints in a professional manner.Maintain customer records in CRM/software.Follow up with customers for feedback or issue resolution.Meet daily/weekly targets (calls, tickets, response time).Coordinate with internal teams to resolve customer issues.Required Skills:Good communication skills (Hindi & English).Basic computer knowledge (MS Excel, MS Word).Ability to handle pressure and multitask.Good listening and problem-solving skills.Customer-focused attitude.Basic knowledge of CRM tools.

ResponsibilitiesGreet clients and visitors courteously at the front desk.Answer and direct phone calls to the appropriate departments.Manage incoming and outgoing mail and deliveries.Handle inquiries and provide information about the company.Schedule appointments and maintain the reception area.Perform telecalling activities to support marketing and sales efforts.Maintain accurate records and update databases.Assist in various administrative tasks as needed.

We are looking for a motivated and persuasive Telecaller to join our team. The ideal candidate will handle a high volume of outbound/inbound calls, engage with customers to promote our products/services, and generate sales leads.

In a real estate context like Nestor Homes, a Customer Relation Executive (CRE) acts as the vital bridge between the company and its buyers, managing the journey from the initial booking to the final handover of the property.Core ResponsibilitiesPost-Sales Management: Handle the Welcome Call after booking and provide regular updates on construction progress.Payment Tracking: Follow up on payment schedules and assist customers with bank loan documentation and disbursements.Conflict Resolution: Act as the first point of contact for customer grievances regarding property features, timelines, or paperwork.Possession & Handover: Facilitate the final site visit (snagging) and manage the legal formalities of registry and key handover.Key SkillsCommunication: Ability to explain complex real estate laws and payment plans in simple terms.CRM Proficiency: Experience with tools like Salesforce or Zoho to track lead status and customer history.Documentation Knowledge: Familiarity with RERA norms, GST in real estate, and stamp duty processes.

Front Desk Management: Greet visitors, maintain a tidy reception area, and manage incoming/outgoing courier services.Call Handling: Answer, screen, and forward incoming calls; make outbound calls for customer support or sales follow-ups.Information Provision: Provide basic, accurate information about company products/services to clients in person or over the phone.Administrative Support: Manage appointment schedules, maintain visitor logs, and assist with data entry and filing.Sales Support: Perform telecalling activities to support sales, collect information, and follow up with leads.

Answer telephones and respond to inquiries from clients and participantsCreate, compile and export databases containing all information for each eventPlan convention center eventsCreate budgets for events and allocate funds accordinglyTake reservations for booths and speaking engagementsProcess end-of-day reportsProcess and file invoices from vendorsInspect public areas prior to events and direct the custodial staffPromote brand image and awareness through social mediaForm contacts with local media outlets, both online and offAnswer potential clients questions about facility and amenitiesMaintain and evaluate audio-visual equipment

Key Responsibilities:Call Handling:Answer incoming calls promptly and professionally.Make outbound calls as required, following established scripts or protocols.Provide information, answer inquiries, and direct calls to the appropriate individuals or departments.Appointment Scheduling:Schedule and coordinate appointments or meetings based on customer or client requests.Update calendars and ensure accurate information regarding appointments.Customer Service:Address customer inquiries, concerns, and requests with a focus on delivering excellent customer service.Resolve issues or escalate them to the appropriate department for resolution.Communication Coordination:Coordinate communication between internal teams, departments, and external parties.Relay messages, instructions, or information accurately and in a timely manner.Data Entry:Enter relevant information into databases or customer management systems.Maintain accurate and up-to-date records of calls, appointments, and customer interactions.Follow-Up:Conduct follow-up calls to gather feedback, confirm appointments, or ensure customer satisfaction.Document outcomes and update records accordingly.Document Handling:Manage and organize documents related to calls, appointments, and customer interactions.Ensure confidentiality and security of sensitive information.Collaboration:Collaborate with other departments, such as customer support, sales, and administration, to coordinate activities and information flow.Attend meetings to stay informed about organizational updates and changes.Quality Assurance:Monitor and ensure adherence to call handling and communication standards.Provide feedback and suggestions for improving call coordination processes.Qualifications and Skills:High school diploma or equivalent; additional education or training in customer service is a plus.Proven experience in a similar role or a customer service-oriented environment.Excellent verbal communication

Answer telephones and respond to inquiries from clients and participantsCreate, compile and export databases containing all information for each eventPlan convention center eventsCreate budgets for events and allocate funds accordinglyTake reservations for booths and speaking engagementsProcess end-of-day reportsProcess and file invoices from vendorsInspect public areas prior to events and direct the custodial staffPromote brand image and awareness through social mediaForm contacts with local media outlets, both online and offAnswer potential clients questions about facility and amenitiesMaintain and evaluate audio-visual equipment