ILAHiring Technologies

Wardha, Maharashtra

Job Role - Customer Support ExecutiveLocation - MIHAN, NagpurSalary - 12k to 17k per monthRotational ShiftsBoth way Cab facility available Qualification - 12th pass and aboveNote - (Only Walkin Interviews Available)Roles and Responsibilities1.Provide exceptional service via voice calls, promptly addressing inquiries and issues.2. Manage high volumes of calls with professionalism and efficiency.3. Troubleshoot and resolve issues quickly, following procedures and escalating when needed.4. Ensure clear, empathetic communication, making customers feel supported.5.Continuously improve retention processes based on feedback and performance data. (As required)6.Achieve and exceed sales targets through effective communication and persuasion. (As required)

1)Provide exceptional service via voice calls, promptly addressing inquiries and issues.2)Manage high volumes of calls with professionalism and efficiency.3)Troubleshoot and resolve issues quickly, following procedures and escalating when needed.4)Ensure clear, empathetic communication, making customer feel supported.5)Continuously improve retention processes based on feedback and performance data. (As required)Achieve and exceed sales targets through effective communication and persuasion (As required)