ICCS

Mahabalipuram, Chennai

Our Vision
To become a globally recognized and most preferred BPM service provider delivering outstanding value to our customers across all sectors using the cutting-edge technology & world-class services.

Our Mission
We shall grow significantly faster than the industry by fostering innovation and building partnerships with the biggest brands globally, with passionate leaders and employees.

• Customer Life Cycle & Acquisition Services : Customer acquisition is an art that relies more upon the marketer's knack of building relationships with the targeted customers, rather than on infrastructure. At ICCS, we do not follow the typical telesales approach for telemarketing & lead generation. To be more precise, the inbound & outbound telesales projects for each client are regarded as a comprehensive process, which requires continuous participation of qualified personnel.
• Back Office Outsourcing Services : Insight Customer Call Solutions Ltd. (ICCS) is a top end-to-end business process outsourcing (BPO) solutions company. It provides back-office services to a wide base of clients in multiple industries. Leveraging deep expertise and industry knowledge, ICCS delivers peak business performance, offering data entry, back-office solutions, and payment processing with flawless accuracy. Joining forces with customers, ICCS delivers business excellence and fulfills service promises.
• Market Research Services : By opting to outsource market research services to ICCS, business firms gain advantage of an expert team and methodologies that provide effective insights while avoiding wastage of time and funds. ICCS's outsource market research services include target market analysis, personalized research plans, market surveys, data gathering, and in-depth reporting, which are all adjusted to facilitate good decision-making as well as company growth
• Technical Support Services : ICCS empowers businesses with world-class technical support services, leveraging cutting-edge technology, domain expertise, and proven strategies to enhance customer satisfaction.
• Banking/finance Services : Retail banks, credit card issuers, consumer lenders, asset management firms, brokers, and other financial services companies can utilize our outsourcing experience, secure global infrastructure, and quality processes to offload the following:
• Rpo Services : ICCS is a leading provider of recruitment process outsourcing (RPO) services. We make concerted efforts to provide our customers with value-added RPO solutions and offer a competitive hiring advantage, enabling them to run their business more smoothly.