Dhal Information System

Bhubaneswar, Odisha

Strong communication and interpersonal skills.Problem-solving and conflict-resolution abilities.Ability to multitask and manage time effectively.Work Schedule: 6 days a weekShifts: Rotational shifts (Day shifts for female candidates)Week Off: Rotational week offQualification: Graduation

We are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative. The ideal candidate will provide outstanding support and assistance to our customers, ensuring their needs are met and concerns resolved promptly and professionally. This role is crucial in maintaining customer satisfaction and loyalty.Strong communication and interpersonal skills.Problem-solving and conflict-resolution abilities.Ability to multitask and manage time effectively.Work Schedule: 6 days a weekShifts: Rotational shifts (Day shifts for female candidates)Week Off: Rotational week offQualification: Graduation

Minimum qualification Graduation Minimum 5years of experience is a must of which minimum 2 years of experience as Team Manager / Team Leader / First Level Manager in Ecom process or Banking Customer service process Must have experience in BPO sector. Strong Communication Skills Should have basic understanding of Operational Metrics, Coaching and Conflict management is expected from the role.