Cognize Consultancy Services

Vadakkencherry, Palakkad

Seeking Telecounsellor to provide remote counseling services to individuals. As a Telecounsellor, you will offer support, guidance, and advice to help clients sell through their career journey. Strong communication skills, empathy, and adherence to professional standards are essential for this role.Responsibilities:a) Conduct remote counseling sessions via phone.b) Assess client needs and develop personalized counseling plans.c) Offer guidance and strategies to promote personal growth.d) Maintain confidential client records and adhere to ethical guidelines.Requirements other than educational qualification:a) Ability to build rapportb) Empathy, patience, and a non-judgmental attitudec) Knowledge of counseling approachesd) Proficiency in teleconferencing platformse) Time management skills

Telecallers are responsible for making calls to potential customers. Their primary goal is to promote services and provide customer support over the phone. Telecallers play a vital role in building customer relationships and driving business growth.Responsibilities:a) Effectively communicate service information b) Identify and qualify potential customers c) Engage with customers and address their inquiriesd) Follow up with potential customers and maintain regular communication.Skills and Qualifications:a) Verbal communication b) Negotiation abilities.c) Patience, empathy, and resilience.d) Time management