Alphentrix Global Services Private Limited

Saligramam, Chennai

Job Description - Calling to the customers to remind their due date of instalment. Reminder calls to delinquent customers who failed to make the payments. Explain the consequences to customer on not paying on time. Provide the options of payment channels for making the payment. Follow up with the customers till the payment is received.

Language Required: Candidates should possess Fluent in English with Hindi / Malayalam / Kannada/ Telugu Calling to the customers to remind their due date of instalment. Reminder calls to delinquent customers who failed to make the payments. Explain the consequences to customer on not paying on time. Provide the options of payment channels for making the payment. Fix appointment for the field collections team if customer asks for collecting payment from home. Follow up with the customers till the payment is received.