As an Airport Ticketing Agent, you will play a vital role in ensuring smooth travel experiences for passengers. Your primary responsibilities will include:- **Ticket Sales:** Assist customers in purchasing tickets for flights, providing accurate information about fares and services, and processing payments efficiently.- **Customer Service:** Offer exceptional service by addressing passenger inquiries, resolving issues, and providing travel-related information, ensuring a positive experience at all times.- **Check-In Assistance:** Help passengers during the check-in process, including verifying identification, baggage handling, and issuing boarding passes.- **Flight Information Management:** Keep passengers informed about flight departures, arrivals, and any changes to schedules, ensuring they have the latest updates.- **Record Maintenance:** Maintain accurate records of ticket transactions and customer interactions, which is essential for financial accountability and service improvement.To succeed in this role, you should possess the following skills and qualifications:- Strong communication skills to interact effectively with customers and team members.- Basic computer skills for processing ticket sales and managing passenger information.- Good attention to detail to ensure accuracy in ticketing and customer data.- Ability to work under pressure, especially during busy travel times, while maintaining a calm demeanor.- Friendly and approachable attitude, as customer experience is a key focus of this position.This full-time role requires you to work from the office in Durgapur, and it is suitable for freshers who have completed at least the 10th grade.