Jobs in Pala, Kottayam

We are Urgently Looking for Relationship Manager (sell Life Insurance)

we required field sales executive who can sale our products near to metro, markets etc and near by shops

Job Title: Customer Relation ExecutiveCompany: Melker FinanceLocation: [Kerala]Job Type: Full-TimeDepartment: Customer Relations / Sales SupportReports to: Customer Relations Manager / Branch ManagerAbout Melker Finance:Melker Finance is a dynamic financial services company committed to delivering transparent, fast, and accessible financial solutions. We specialize in personal loans, vehicle loans, and business financing, focused on building long-term trust with our customers through excellent service and ethical practices.Job Summary:As a Customer Relation Executive at Melker Finance, you will be the face of the company, responsible for engaging with customers, understanding their financial needs, and offering the most suitable financial products. You will ensure customer satisfaction, manage queries, and assist in building strong, lasting relationships with clients.Key Responsibilities:Greet and assist walk-in and telephone customers with professionalism and empathy.Understand customer needs and recommend suitable loan products or financial solutions.Provide clear information on loan terms, documentation, interest rates, repayment schedules, and eligibility.Follow up with existing clients for document collection, EMI reminders, and renewals.Resolve customer queries, complaints, or issues promptly and escalate complex cases to the appropriate department.Maintain accurate and up-to-date customer records in CRM and other internal systems.Assist in customer feedback collection and suggest improvements to enhance customer satisfaction.Coordinate with internal teams (sales, credit, collection, legal) for a smooth customer experience.Uphold confidentiality and comply with financial regulations and company policies.Qualifications:Bachelor's degree in Business Administration, Finance, or a related field (preferred).13 years of experience in customer service, financial services, or sales (freshers may also apply).Excellent communication and interpersonal skills.Basic knowledge of financial products and services.Proficiency in MS Office and CRM tools.Strong problem-solving skills and customer-oriented mindset.Ability to work under pressure and manage multiple tasks.What We Offer:Competitive salary and incentive structureOn-the-job training and professional developmentFriendly and supportive team cultureOpportunities for growth within the organizationPerformance-based rewards and recognition

Should be able to take the responsibility of shop keeper

Plan, create, manage, and optimise Meta/Facebook & Instagram advertising campaigns. Handle multiple real estate project and lead-generation campaigns. Monitor campaign performance, CPL, leads, conversions, and budgets. Create appropriate audience targeting, retargeting, and remarketing campaigns. Coordinate with the content and creative team for ad creatives, videos, and campaign requirements. Track leads and campaign performance through the CRM/ERP. Analyse campaign data and continuously optimise campaigns for better results. Prepare regular campaign performance and expenditure reports. Ensure project advertisements follow required company and project compliance requirements.