WFM Jobs

Urgent Hiring: Data Entry Jobs Freshers & Experienced Welcome!Are you looking to start your career or seeking a flexible job with growth potential? We are urgently hiring for Data Entry Operators to join our dynamic team. Whether you're a fresher looking for your first job or an experienced professional seeking a new opportunity, this role is perfect for you!Job Role:Enter and update data in company systems with high accuracyMaintain records and ensure data integrityCoordinate with other departments for data clarificationPerform regular backups and data verificationJob Type:Full-Time / Part-TimeRemote / On-site options availableWho Can Apply:Freshers with basic computer knowledgeExperienced candidates with previous data entry rolesStudents, homemakers, and job seekers looking for flexible working hoursSkills Required:Basic Computer KnowledgeTyping Speed (2530 WPM minimum)Attention to DetailTime ManagementMS Excel, MS Word (basic level)Salary:Competitive pay with performance-based incentivesSalary varies as per experience (starting from 10,000 25,000/month)Highlights:Flexible Work HoursWeekly/Monthly PayoutsNo Target-Based WorkTraining Provided for FreshersImmediate JoiningLocation:PAN India (Remote Work Available)Contact Us Immediately: [Insert your contact details: email/phone/WhatsApp]

Job title: Kronos consultantLocation: Remote (WFM)Required skills: Kronos consultantTime keeping UKG Dimensions/Products in time keeping/Accruals/Attendance/Scheduling modules

Role: WFM AnalystExp: 1+ YearsLocation: Bangalore & Navi MumbaiInterested people apply to know about this job.

Roles & Responsibilities: Lead weekly and daily staffing review meetings with management and forecast / schedulinganalysts detailing previous and current weeks performance and forecasted performance ofremainder of current week and next week, while also identifying risks Manage intraday staffing levels across multiple sites/entities Monitor real-time staffing Adherence Alerts Monitor real-time ACD agent work state reports Ownership & administration of intraday schedule changes Clearly and quickly communicate identified intraday or other risks to management and other teammembers Optimises FTE and Staffing expenses to reduce cost per call and increase agent utilization and callper hour metrics Actively involved in process improvement and KPI development Coordinate and interact with internal and external integrated partners regarding real-timeperformance, making adjustments where necessary to balance client and operational goals Provide clear and tactful communication to Client Delivery Management, Client Account Managersand Client Teams Creates innovative solutions to unique challenges and follows through to a successful outcome Conducts root cause and threat analysis for items impacting performance or stability Develops and presents analytical reporting using available data understanding the needs ofstakeholders at differing levels of authority (from agent to executive team)Experience Minimum of 3 years of relevant experience preferred. Strong in MS Excel or Google Sheets Flexible to work in night shiftsWe offer a great work environment and friendly team culture. Competitive Pay and Benefits.These vacancies are urgent. Immediate Interviews.

Job Title: Lead WFM (scheduling,Forecasting,Planning)Location: Mangalore, KarnatakaEligibility: Minimum 5+ years of experience in WFM and 1.5+ years in team handlingTools: Any eWFM tool experience is must (Genesys, IEX Total View, Aspect, and Blue Pumpkin etc.)Job description:Effective workforce management cycleExperience in handling and implementing WFM solutions to the new projectsProcess of forecasting and improving the forecast accuracyDescribe the impact of seasonality and week of month factor on forecastingLong term and short term planning (Forecasting and resource requirements)Ideal staffing model review (Weekly)Account level performance (SLA, Volume, AHT and staffing)Attrition and shrinkage managementAttend weekly meeting with the OPS and the teamPeople management (For leaves, assigning works etc.)kayak