Develops Expands Existing High Net WorthCustomer RelationshipsDeepens Relationships SourcingFamily AccountsCross Sells Bank ProductsBuilds PenetrationRemote Banking ChannelsNet & Mobile BankingMaintains ComplaintWalk in
Graduate with min 2 years, or Post Graduate with a min of one year of experience Experience in tele-sales or relationship management in BFSI preferred. Certified in AMFI/IRDA Excellent communication skills Verbal & Written Flair for Sales Good listening skills and strong communication abilities. Team Player Candidate should be fluent in English and at least one of the South Indian languages or Hindi.
Continuous engagement with the portfolio customers mapped as per the contact policy, with accurate & complete capture of interaction details.2) Call handling as per defined standards.Increase the wallet share by cross selling of all banking products.3) Accurate resolution for customer queries.4) Promoting Digital Banking services for a superior customer service experience.5) Profiling of customers in order to aid right cross-servicing of Bank products.