Ticketing Reservation Job Vacancies in Koch Bihar

We are looking for a dedicated Flight Supervisor to join our team in Koch Bihar. This full-time position is suitable for candidates with little to no experience, making it an excellent opportunity for recent school graduates.Key Responsibilities:- Oversee Flight Operations: Ensure all aspects of flight operations run smoothly and safely. This includes managing boarding procedures and verifying that all safety regulations are followed.- Coordinate with Flight Crew: Communicate effectively with pilots and cabin crew to ensure they have all necessary information before and during the flight.- Assist Passengers: Provide assistance to passengers, helping them with check-in procedures, baggage inquiries, and any special needs they may have to ensure a pleasant travel experience.- Monitor Safety Protocols: Regularly check that safety protocols are followed by staff and passengers, addressing any issues immediately to maintain a safe environment.- Handle Customer Complaints: Address any passenger complaints or issues that arise, working to resolve them promptly and maintaining customer satisfaction.Required Skills and Expectations:- Strong communication skills to interact effectively with crew members and passengers.- Attention to detail, ensuring all procedures and safety measures are consistently followed.- Ability to work in a fast-paced environment, managing multiple tasks efficiently.- Basic computer skills to handle booking systems and reports.- A friendly and approachable demeanor to create a welcoming atmosphere for passengers. Candidates should have completed at least 10th grade and be willing to work from the office. A commitment to teamwork and customer service is essential for success in this role.

Airline reservation agents typically work in an office environment outside of the airport for a specific airline. They take calls and answer questions about airline regulations, help customers make travel plans, and work with computers to resolve problems. Additionally, reservation agents could be involved in other stages of travel such as offering competitive prices, giving suggestions for accommodations and car rentals, and booking flights for travelers.