Ticket Booking Job Vacancies in Dumdum

As an Airport Information Desk Associate, you will be a key part of our team, helping travelers with their inquiries and ensuring a smooth experience at the airport.**Key Responsibilities:**- **Providing Information:** Assist passengers with inquiries about flight schedules, boarding gates, and airport services to help them navigate the airport easily.- **Customer Assistance:** Respond to passenger questions and concerns, while offering friendly and professional support to enhance their travel experience.- **Handling Lost Items:** Help travelers locate lost belongings by guiding them through the lost and found process, ensuring they receive timely assistance.- **Promoting Services:** Inform passengers about various airport amenities such as lounges, dining options, and shops, to enhance their overall experience.- **Reporting Issues:** Notify the management about any operational issues or passenger complaints to improve airport services and maintain a safe environment.**Required Skills and Expectations:**Candidates should have a minimum education of 10th grade, with a positive attitude and willingness to learn. Previous experience in a customer service role is preferred but not mandatory. Strong communication skills, both verbal and written, are essential to effectively assist passengers. The ability to remain calm under pressure and handle challenging situations with grace is important. You must also be a team player, ready to work in a fast-paced environment, and be available for full-time shifts at the airport.