Soft Skills: Strong CommunicationProblem-solvingand Interpersonal Skills Are Highly Valued in Customer Care RolesAny Degree: While Not Always MandatoryHaving Degree in Fields Like CommunicationsBusinessNetworkingor Customer Service Can BE AdvantageousEspecially For Roles Involving Technical TroubleshootingWhile Not Always MandatoryInformation Technology Can BE BeneficialInterpersonal Skills Are Highly Valued in Customer Care